Reviews
Germain service sent a car to our home 2 hours away and
Germain service sent a car to our home 2 hours away and drove our vehicle back to the service center for required maintenance due to a death in our family. The entire. service team was kind, courteous and considerate. The Germain family has been our dealership for many years. Thank you for excellent service once again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Germain Lexus of Easton. We're truly grateful to have been able to assist during such a difficult time and appreciate your continued trust in our team. Take care!
Excellent service.
Excellent service. Superior Service adviser Kevin Daniels. It is comforting that Geramin has the most professional people as the real face of their business with the added bonus of certified Lexus Technicians attending to your msot cherished ride!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ron, thank you for the wonderful feedback! We're delighted to hear that Kevin and our team at Germain Lexus of Easton provided such excellent service. We appreciate your trust in us with your cherished ride!
The clear communication was appreciated.
The clear communication was appreciated. I received a video from the technician explaining what he saw & what he recommended. I was very impressed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're elated to hear that the clear communication and video from our technician made a positive impression on you at Germain Lexus of Easton. Thank you for sharing your experience with us!
It was seamless.
It was seamless. Everyone was very helpful. Would definitely buy from them again. Great job!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We look forward to serving you next time, Lindsay. Thanks for all your support of Germain Lexus of Easton!
Excellent service.
Excellent service. Staff was nice plus easy to work with but only needed tire replaved
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
All of us at Germain Lexus of Easton appreciate your great review, thank you!
I am 100% Satisfied customer with Kevin Daniels and the
I am 100% Satisfied customer with Kevin Daniels and the Lexus dealership autos and service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to review Kevin and Germain Lexus of Easton! It really means a lot to hear that you're happy.
Lexus service is always super nice and accommodating.
Lexus service is always super nice and accommodating. They go out of their way to make sure you feel taken care of.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our team at Germain Lexus of Easton made you feel well taken care of! Thank you for sharing your positive experience with us.
Lexus on Easton is the best choice, very good people work
Lexus on Easton is the best choice, very good people work there, especially Bob, who knows his job perfectly and as a person he responds very well to everything to make your day happy, Also Lexus service, Jeff works there, who I think is the best employee there, he does everything before that so that you feel comfortable like at home
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback about your experience at Germain Lexus of Easton, Dimitiri! We're delighted to hear that Bob and Jeff made such a positive impact on your visit. We appreciate your support and look forward to welcoming you back in the future!
Always greeted with a friendly staff member upon arrival.
Always greeted with a friendly staff member upon arrival. My service representative, Jeff, is always kind and willing to explain any recommended services. Prices are a bit high but services is always good.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Richardson, thank you for sharing your experience with Jeff and the team at Germain Lexus of Easton! We're glad to hear that our service meets your expectations. We appreciate your feedback on pricing and look forward to serving you again!
The service center employees are great!
The service center employees are great!! They treat you with respect. They always make sure that your needs are met while waiting for the car maintenance to be completed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear that our service center team at Germain Lexus of Easton provided respectful and attentive care during your visit. Thank you for sharing this positive feedback!