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Scott Robinson Honda

(1,070 reviews)

Reviews

(1,070 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scott Robinson Honda from DealerRater.

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the best Honda store in LA

Mr. Randy Lee and Finance manager are all amazing, they will stand in the customer's position and give me all the advice that fit to me, I am very willing to listen to their expert opinions as my brother. I will become a permanent customer of your company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

The salesman Anil was amazing, helpful and very knowledgeable. I would definitely recommend to family and friends. Finance manager was very helpful as well

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Sales/Purchasing Experience

Randy, our Scott Robinson Honda, Salesman was absolutely excellent -- he answered all of our questions, and it there was on e he could not answer, he simply said I will find out and get back to you. Again, simply excellent and enjoyable service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best Customer Service, ever.

I loved it all. From Jonathan's follow up in my interest of searching for another car. His service, as well as Tamer, in Finance. They were very pleasant and extremely helpful. It was a smooth and quick process. I will definitely refer family and friends to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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FJ Cruiser Purchase

No pressure, just got what we needed at a good price. We found what we were looking for, an FJ Cruiser in excellent condition, a rare find indeed, Toyota doesn’t make them anymore.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great buying experience

Nice and friendly staff, one thing that stood out was staff was not pushy, other dealerships we visited were all very pushy making for an uncomfortable atmosphere, all staff worked hard without being pushy to make the sale happen, I would definitely purchase another vehicle from this dealership in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service and a lot of cars to choose from

It was a no pressure experience and I was treated fairly and Ken was great salesman. He was very informative on the difference of cars and the value of having options that we use are not

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service

Everyone was incredibly friendly and made the purchasing process as easy and as enjoyable as possible. Julissa (our salesperson) and Kevin (our finance person) were great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Nice staff

Nice staff all around. Very personable and interesting staff from all over the world. One thing, however. The handle on the passenger doo is broken but this wasn't pointed out to me when I bought the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awsome sales department

No pushy salespeople service was great. Finance department is great thanks Richard. Buying process went smoothly was in and out quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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