Scott Robinson Honda

Tony Tran is the man! I was so impressed with his level of customer service and the fact that my oil change was free! I was also happy on how fast the staff was with the process! Thank you again! I can’t wait to go back for service again. Definitely a smooth and efficient business.

Margarita was great she help me and all my needs for my car. Everything was great and I didn’t have to wait for a long time. I highly recommend going to service your car at Scott Robinson Honda. Great experience. Thank you Margarita.

Tony is awesome; friendly, efficient, and professional. He took care of scheduling an appointment and expediting my service at the appointed time.

Oscar is a star employee. Professional with clear accurate communication regarding cost and time frames. Extremely knowledgeable and helpful with every question.

I loved everything, customer service was excellent. so happy to be part of Honda Scott Robinson.

It was easy to get my Honda even though I had to unfreeze my credit score viewing, pay 10K down, figure out the car to buy and smooth interaction with the team at Scott Robinson Honda. Finance interactions were clean and having bought two Honda's before I knew what to expect. We were able to make an appointment which was helpful since my parents were considering a car too but in their 80's so nice to have them not wait too long.

We just had a horrible ordeal with Honda Service, which is a shame as we have been customers for 10+ years. Their customer service has really gone downhill. They are the epitome of over-promise and under-deliver. None of the employees seem all that concerned about taking care of the customer. After being told our repair could take place same-day, we are now on day three and still no car. Jenny, in particular, is very argumentative on the phone, and often contradicts information we've been given by other sources about our car in terms of when it will be done or what parts are needed, or when the parts will be available. And the cost just keeps escalating. Never a straight answer from anyone. I contacted the service manager today to express our frustration and concern. We finally have had enough and are pulling our car from the shop to get it fixed elsewhere. We are done with Honda. If you treat people poorly, you are going to lose customers, and, sadly, that's what has happened here.

We just had a horrible ordeal with Honda Service, which is a shame as we have been customers for 10+ years. Their customer service has really gone downhill. They are the epitome of over-promise and under-deliver. None of the employees seem all that concerned about taking care of the customer. After being told our repair could take place same-day, we are now on day three and still no car. Jenny, in particular, is very argumentative on the phone, and often contradicts information we've been given by other sources about our car in terms of when it will be done or what parts are needed, or when the parts will be available. And the cost just keeps escalating. Never a straight answer from anyone. I contacted the service manager today to express our frustration and concern. We finally have had enough and are pulling our car from the shop to get it fixed elsewhere. We are done with Honda. If you treat people poorly, you are going to lose customers, and, sadly, that's what has happened here.

They listened, Mohamad was very attentive and not pushy at all. The rest of the team was excellent as well I can say they made my first car buying experience enjoyable and not a horror show.

Price for the services was improved. Clean waiting area with room for social distancing. Hot beverage area was open again.