Reviews
Only on the phone?
Reached out to the dealer via email about a vehicle they had. Informed them email is really the only contact I have since I can't have my phone on me at work and I work nights. Got an email back from Linda K saying the only way they will communicate is over the phone.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Highly recommend!
I financed a BMW X5 thanks to the finance agent Angelina. She was super helpful and an amazing finance agent in general! I definitely recommend doing business with her!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
First time at 21 century auto group and it felt like
First time at 21 century auto group and it felt like home. From the moment we walked in we was treated with the utmost respect and our sales rep Bellah is the best in the business.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bellah made the car buying experience seamless and pleasant, we felt like family by the time our business was completed. I will be back to purchase another vehicle and will recommend people to Bellah and the dealership.
Rico worked it out
My husband and I were shopping for a new car we went to 21st Century auto group Rico was our salesperson . He made the process very seamless, everything was explained in depth. He was very professional and pleasant. I highly recommend working with Rico.!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
AMAZING
This is my 2nd purchase from this dealership! The sales team was so AMAZING both times! They all are very knowledgeable about the cars on the lot and not pushy at all. Overall we had a wonderful experience. I'll definitely be coming back whenever I decide to get the next vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
xxxxxxxx place
Ok first off they a charger low miles 2020black 7k miles… put my info in yea they call you back but just pull you in on something you want listed I will never go to them again!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Literally worst car buying experience of our life and we
Literally worst car buying experience of our life and we have purchased 9 vehicles to date and we will never ever use this dealership again! Had to wait a week to pickup the vehicle, we were lied to about what was being done to the truck at the dealership, to top it all off truck broke down not even 100 miles after leaving with it! Horrific experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Highly recommend it!
Excellent experience from start to finish! These guys provided great service with the most competitive prices. Angelina was great to work with and made the whole experience really easy, and found us a great rate to finance our 2021 Jeep Grand Cherooke. Highly recommend it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good experience!
Angelina helped me get approved for finance on the Dodge Durango and she worked super fast too! She was an amazing person to work with. I had a good experience with this dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The best!
Drove off the lot today with my dream car. 2022 GLE63 coupe. Absolutely gorgeous. Thank you to Gary for helping make it happen! Will definitely be back :-)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase