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21 Century Auto Group

(4,598 reviews)
Visit 21 Century Auto Group
Sales hours: 9:00am to 9:00pm
Service hours: 9:00am to 9:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 9:00am–9:00pm
Tuesday 9:00am–9:00pm 9:00am–9:00pm
Wednesday 9:00am–9:00pm 9:00am–9:00pm
Thursday 9:00am–9:00pm 9:00am–9:00pm
Friday 9:00am–9:00pm 9:00am–9:00pm
Saturday 9:00am–8:00pm 9:00am–8:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(877) 782-7148 (877) 782-7148

Reviews

(4,598 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of 21 Century Auto Group from DealerRater.

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Nice dealership good customer service

Easy car buying experience and Dave in sales was amazing and would definitely buy another vehicle from them. They have a lot of very nice cars to choose from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent customer service

Tim is an excellent sales person! He I not only honest and operates with integrity he genuinely cares that his customers are getting a great deal. I would recommend him to anyone looking for a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Classic bait and switch

Classic bait and switch. Called before going and made sure that the car is available. Went there and they told me that there was a problem with the title and the car was sent back!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Very Happy Customer

I haven’t bought a used car in many years so I was a little nervous about it. But after two months of ownership, I still absolutely love the car and feel that it is still like brand new. My sales agent’s name was Jorge and I was very happy with his service. He gave me the maximum amount for my trade despite the fact that it wouldn’t start after we went to the bank to get a certified check. (Can’t make that stuff up) But what I like the most about Jorge was that he continued to help me even after the transaction was complete. He made sure that I received both my title and the new registration in a timely manner. I would highly recommend both Jorge and 21 Century Auto Group.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bellah was awesome and very easy to work with .

Bellah was awesome and very easy to work with . He halo us and made the process very smooth. This is my very first vehicle purchase and the experience was amazing. Will definitely be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Went with my BF to purchase his mbenz and we met this

Went with my BF to purchase his mbenz and we met this amazing sales rep by the name of Bellah and he help us with the process at the at the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Advertising cars falsely that are not for sale...

Came in to buy a pair of Mercedes and a BMW SUV's, that have been on their website for months, less money than any other one online, anywhere. Salesman said "These cars didn't pass inspection, so they're not for sale". They're still on the website.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Rico worked hard to get us a great deal

Rico made it happen today. I was in the market for an srt Cherokee and got my hands on a 2021. The service was great. They did everything to make sure we were satisfied with the transaction. I would definitely recommend 21 century if you’re in the market for luxury cars. 10/10 recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jaydon was amazing can’t believe how great he was

Jaydon is the man I traveled over an hour and I was able to leave with a beautiful brand new 2022 TRX and I can’t believe how smooth this process was and all because of jaydon, very grateful for the service he provided to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Absolutely rude service and stock is not actual to what

Absolutely rude service and stock is not actual to what they have on this website or their own.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.