Dealers   /   Rockwall, TX   /   Rockwall Chrysler Dodge Jeep RAM  /  Reviews

Rockwall Chrysler Dodge Jeep RAM

4.4 out of 5 4.4
215 reviews
970 E Interstate 30 Rockwall, TX 75087
Dealer website
Dealer website
New (877) 594-0205
Used (888) 239-4521
Service (866) 726-2209

Average Rating

4.4 out of 54.4
215 lifetime reviews.
72% recommend
this dealer
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Reviews

  • 5.0 out of 5
    *****
    by Mcbridewylie3 from Wylie, Texas
    July 16, 2020

    I scheduled an Oil change and Tire rotation. Randy was my service advisor. Great customer service!!! I was in an out in an about an hour.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words! We are thrilled that you had a pleasant service visit!

  • 5.0 out of 5
    JackieS
    by JackieS from Plano, TX
    July 1, 2020

    Terrific experience! Chris Miles and all other Rockwall staff were very friendly and efficient professionals. We were greeted instantly with a warm welcome... and made equally comfortable throughout the transaction. Best car buying experience yet.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next ...visit!

  • FEATURED REVIEW

    5.0 out of 5
    arleneo from Crandall Texas
    by Arlene Oldham from Crandall, TX
    March 9, 2019

    I have always had good experiences with this dealership on the services of my vehicles. We bought our truck there as well. I personally can’t complain

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for being our customer, Arlene! We appreciate your business!

  • 5.0 out of 5
    Service
    by Winona Warren from Forney
    June 27, 2020

    Great reliable service. Customer Service went above and beyond to make sure I was taken care of. I have never had such a great experience

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next ...visit!

  • 5.0 out of 5
    Paul Lyle
    by Paul Lyle from Rowlett TX
    June 17, 2020

    Shane O’Neal was amazing to work with. He made the process easy and was straight forward and honest. I greatly appreciate all of his efforts and would... highly recommend talking to him if you’re looking for a new car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Paul for your kind words for Shane! We are thrilled that he provided you with an amazing, straightforward car buying experience. Congratulat...ions on your new car!

  • 1.0 out of 5
    Tires
    by Was a regular from Texas
    June 15, 2020

    Service writer ordered my tires in and received but parts sold 2 of the 4 tire to someone else before I could get there even though they were supposedly... earmarked as sold. Now they say no tire available from their distributor.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    So sorry about this with the buy 1 get on the free deal on tires going on it is a wonder we have been able to keep any tires in stock! We will do our... best to make this up to you in the future. Lloyd Steeves General Manager (469) 698-2105

  • 5.0 out of 5
    did a wonderful job and getting my car serviced a
    by Leslie Echols from Desoto
    June 12, 2020

    Great customer service and great mechanic and the service advisors a very experienced and knowledgeable of the cars I would recommend this dealership to... any of my friends

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words! We are thrilled that you had a pleasant service visit!

  • 4.0 out of 5
    Oil change and tire rotation
    by AJ from Rowlett, TX
    May 28, 2020

    I scheduled service online the previous day. Michael, the service advisor was very nice and helpful. My car was serviced in a very timely manner. Thank... you Michael!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next ...visit!

  • 5.0 out of 5
    First time buyer
    by DiwaylonB from Garland Tx
    May 19, 2020

    Came in with a vision and the time was able to execute professnilally allowing me to walk out w very satisfied customer, I am truly thankful for the experience

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business! We're glad to hear that we could provide you with a great experience!

  • 5.0 out of 5
    Satisfied Customer
    by Danna Cavitt from Garland Tx
    May 10, 2020

    Very happy with Carey and the service! They were very busy but I was in and out quickly. I always go to Rockwall Dodge because the service is is great.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Glad you were pleased Danna and we look forward to seeing you again next time, thank you.

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