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Rick Hendrick Chevrolet of Duluth

(2,904 reviews)
Visit Rick Hendrick Chevrolet of Duluth
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–10:30pm 7:00am–6:00pm
Friday 9:00am–10:30pm 7:00am–6:00pm
Saturday 9:00am–10:30pm 7:00am–5:00pm
Sunday 12:30pm–6:00pm 10:00am–5:00pm
2025 state dealer award
View 13 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (678) 951-0199 (678) 951-0199
Used (678) 389-7036 (678) 389-7036
Service (888) 710-7408 (888) 710-7408

Reviews

(2,904 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet of Duluth from DealerRater.

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GREAT Service

Very good experience. They helped us get into a brand new vehicle and financed it with payments we could work with. It was very nice experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Billie Minix Riddick, thank you so much for your positive comments about Rick Hendrick Chevrolet Duluth! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Duluth Bruce Sinkoe Customer Care Manager Rick Hendrick Chevrolet

awesome experience

David was AWESOME when I tell you he worked hard for me, he went ABOVE AND BEYOND. When I say I went through about 10 looking for the Perfect one for me. I walked out of here with car I wanted, with payments that work for me and little down. Y’all want the deal ask for David

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi June Ivy, thank you so much for your positive comments about Rick Hendrick Chevrolet Duluth! If you have any further questions, please give us a call. We're always happy to help! Bruce Sinkoe Customer Care Manager Rick Hendrick Chevrolet

Nathan was awesome

Nathan was AWSOME when I tell you he worked hard for me, he went ABOVE AND BEYOND. When I say I went through about 10 looking for the Perfect one for me. I walked out of here with car I wanted, with payments that work for me and 0 down. Y’all want the deal go omg and ask for Nathan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Nykyta Harris, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Duluth. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care! Bruce Sinkoe Customer Care Manager Rick Hendrick Chevrolet

Disgusted

We purchased a used vehicle(2017) in 2018 with 3200 miles on it, and bought the aftermarket/same as new bumper to bumper warranty for this car. We were not told that the car had been wrecked. The front bumper came loose (at less than 9000 miles on the car) and had a ford dealer ship look at it and was then told the bumper had been replace previously, went to Hendricks and was told that it does not cover the bumper to be fixed. Very unhappy with this dealership and would never recommend that you purchase a vehicle with this car lot. I had to have this issue fixed out of my own pocket. Who would think a car with less than 9000 mile would be falling apart.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Tina, At Hendrick, we strive to set the bar high to ensure our customer's receive the best service and would like to speak with you more about your recent experience. Please give Bruce Sinkoe, our Customer Case Manager, a call at your earliest convenience and we will do our best to resolve this with you. Direct Line: 678-957-5384 Email: Bruce.Sinkoe@hendrickauto.com

Great Experience

We had one of the best experiences we have ever had and it was all because of Ricardo. He worked very diligently to get our deal finalized. I recommend him to all. Thank you, Richard and Amy Jones

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Amy Jones, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day! Bruce Sinkoe Customer Care Manager Rick Hendrick Chevrolet

Got a great truck

Kevin gave us a call to trade in our 2016 truck. We went in and found a nice 2019 upgrade. Kevin did a great job showing us the features, etc. My main complaint is that it took 6 hours to buy the truck. They low balled us on the trade-in, which I did not appreciate, as I had looked ahead of time before going into the dealership.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Kelly, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Duluth. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out! Bruce Sinkoe Customer Care Manager Rick Hendrick Chevrolet

Awesome

Came in to (hopefully)purchase a new truck. Realized i was upside down on previous loan and decided to make the hour drive. Nicholson was at the door and the man got it done! Great service and understanding of my situation. Quick, to the point, and got the good news. Highly recommended you give him a try. This guy has paid attention and learned the proper way to be a sales man. Thanks again Nicholson jean-gilles and rest of the rick Hendrix family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Gary Heaton, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Duluth. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Bruce Sinkoe Customer Care Manager Rick Hendrick Chevrolet

Camaro crazy

I’ve been wanting a sports coupe for a while and it finally happened. Thanks Buddy Nelson for helping me find the right Camaro. Great service and great deals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Kevin, thank you so much for your positive comments about Rick Hendrick Chevrolet Duluth! If you have any further questions, please don't hesitate to reach out! Bruce Sinkoe Customer Care Manager Rick Hendrick Chevrolet

great service

I was impressed how my sales person really cared about my needs. I did not feel as if i was just another customer. Really took the time and answered all my question and concerns. Phil G i thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Nikki, it's experiences like yours that really keep us motivated! We are always more than happy to assist you if anything else comes up. Take care! Bruce Sinkoe Customer Care Manager Rick Hendrick Chevrolet

Chevy blazer

I purchased my 2019 Chevy blazer and it was a easy process thanks to my salesmen jefry Rodriguez and the staff from Rick Hendrick Chevrolet!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

David Morgan, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Bruce Sinkoe Customer Care Manager Rick Hendrick Chevrolet