Reviews
Satisfied Customer
Tried 3 other dealerships none of them could get me in an auto with the money I had down and my Credit score. My salesman Alfred Nesbit worked really hard listened to my circumstance understood my needs and was able to accommodate me in a brand new 2019. Thank you Alfred and the staff at Rick Hendrick Chevrolet in Duluth.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Daniel Love, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick Chevrolet Duluth. Thanks again for the recommendation, and have an amazing day! Bruce Sinkoe Customer Care Manager Rick Hendrick Chevrolet
Buying my truck
Brenda Bryan is #1 in sales, she treats her customers with respect and compassion. Her abilities go above and beyond in her knowledge of cars and trucks, she made my experience awesome!!! I will be seeking out Brenda the next time I purchase my next Chevrolet without a doubt!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lisa Brueckman, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Duluth! If you have any further questions, please give us a call. We're always happy to help! Bruce Sinkoe Customer Care Manager Rick Hendrick Chevrolet
Excellent experience
Miguel Guerrero was great throughout the process of our purchase. He has called several times to follow up with our experience to ensure our satisfaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rudy?s Mom, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out! Bruce Sinkoe Customer Care Manager Rick Hendrick Chevrolet
Great Experience!!!!
I had a wonderful experience when purchasing my new car at Rick Hendricks Chevrolet in Duluth. Travis Hunt and Alec Beadle were my sales people. They listened to all of my needs and wants and stuck with me until I was completely satisfied!!! Thanks Travis and Alec!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Felecia Harris, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Duluth! We look forward to your next visit! Take care! Bruce Sinkoe Customer Care Manager Rick Hendrick Chevrolet
I bought a lemon and they avoided me!
I bought a car on good faith. I called for two weeks with only a run-around as a response. The car won’t stay cranked and I believe the dealership knows they sold a lemon. I would never recommend this dealership. Absolutely NO follow through after the sale. Good luck, you’re completely on your own if you buy a car from them.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate you taking time to leave us a review and would love the opportunity to discuss your experience further. At your convenience please reach out to us. Please give Bruce Sinkoe, our Customer Case Manager, a call and we will do our best to resolve this with you. Direct Line: 678-957-5384 Email: Bruce.Sinkoe@hendrickauto.com
Eugene
Very good and quality service. my car was ready on time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Eugene Pierce, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Bruce Sinkoe Customer Care Manager Rick Hendrick Chevrolet
Excellent
All employees were great. They really worked hard for meand with me to get the best deal done. Really have enjoyed my experiences with them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Paul Dunn Iii, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Duluth Bruce Sinkoe Customer Care Manager Rick Hendrick Chevrolet
Great experience
Davian McEwan did an excellent job getting me in Davian McEwan did an excellent job getting me in a new Silverado. Thank you for your patience and diligently and making the process very easy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jamie Lockwood, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Bruce Sinkoe Customer Care Manager Rick Hendrick Chevrolet
Good car buying experience
Nicholson was my sales man and he was great! He was very knowledgeable of the Chevy products and patiently explained all the features to me and my husband.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Sgrey, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care! Bruce Sinkoe Customer Care Manager Rick Hendrick Chevrolet
2019 Tahoe Purchase
I had been looking for a new Tahoe for a few weeks and I found one at Rick Hendrick that checked all of my boxes. I did an online inquiry and Raquel called me the next day shortly after the dealership opened. She quickly got me the price that I was looking for - on both the new Tahoe and my Tahoe that I was trading in. I was traveling and was looking to pick up the new vehicle later in the week, so she took a down payment over the phone and started the paperwork prior to my arrival. The entire process was as smooth as could be expected. No surprises, and an easy straightforward transaction - the way all car purchases should be! Thanks Raquel and Rick Hendrick Chevy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Russ, we are so happy to read such a great review about Rick Hendrick Chevrolet Duluth! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Bruce Sinkoe Customer Care Manager Rick Hendrick Chevrolet Duluth