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Rick Hendrick Chevrolet of Duluth

(2,849 reviews)
Visit Rick Hendrick Chevrolet of Duluth
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–10:30pm 7:00am–6:00pm
Friday 9:00am–10:30pm 7:00am–6:00pm
Saturday 9:00am–10:30pm 7:00am–5:00pm
Sunday 12:30pm–6:00pm 10:00am–5:00pm
2025 state dealer award
View 13 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (678) 951-0199 (678) 951-0199
Used (678) 389-7036 (678) 389-7036
Service (888) 710-7408 (888) 710-7408

Reviews

(2,849 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet of Duluth from DealerRater.

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Satisfied Customer

Tried 3 other dealerships none of them could get me in an auto with the money I had down and my Credit score. My salesman Alfred Nesbit worked really hard listened to my circumstance understood my needs and was able to accommodate me in a brand new 2019. Thank you Alfred and the staff at Rick Hendrick Chevrolet in Duluth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Daniel Love, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick Chevrolet Duluth. Thanks again for the recommendation, and have an amazing day! Bruce Sinkoe Customer Care Manager Rick Hendrick Chevrolet

Buying my truck

Brenda Bryan is #1 in sales, she treats her customers with respect and compassion. Her abilities go above and beyond in her knowledge of cars and trucks, she made my experience awesome!!! I will be seeking out Brenda the next time I purchase my next Chevrolet without a doubt!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lisa Brueckman, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Duluth! If you have any further questions, please give us a call. We're always happy to help! Bruce Sinkoe Customer Care Manager Rick Hendrick Chevrolet

Excellent experience

Miguel Guerrero was great throughout the process of our purchase. He has called several times to follow up with our experience to ensure our satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rudy?s Mom, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out! Bruce Sinkoe Customer Care Manager Rick Hendrick Chevrolet

Great Experience!!!!

I had a wonderful experience when purchasing my new car at Rick Hendricks Chevrolet in Duluth. Travis Hunt and Alec Beadle were my sales people. They listened to all of my needs and wants and stuck with me until I was completely satisfied!!! Thanks Travis and Alec!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Felecia Harris, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Duluth! We look forward to your next visit! Take care! Bruce Sinkoe Customer Care Manager Rick Hendrick Chevrolet

I bought a lemon and they avoided me!

I bought a car on good faith. I called for two weeks with only a run-around as a response. The car won’t stay cranked and I believe the dealership knows they sold a lemon. I would never recommend this dealership. Absolutely NO follow through after the sale. Good luck, you’re completely on your own if you buy a car from them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate you taking time to leave us a review and would love the opportunity to discuss your experience further. At your convenience please reach out to us. Please give Bruce Sinkoe, our Customer Case Manager, a call and we will do our best to resolve this with you. Direct Line: 678-957-5384 Email: Bruce.Sinkoe@hendrickauto.com

Eugene

Very good and quality service. my car was ready on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Eugene Pierce, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Bruce Sinkoe Customer Care Manager Rick Hendrick Chevrolet

Excellent

All employees were great. They really worked hard for meand with me to get the best deal done. Really have enjoyed my experiences with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Paul Dunn Iii, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Duluth Bruce Sinkoe Customer Care Manager Rick Hendrick Chevrolet

Great experience

Davian McEwan did an excellent job getting me in Davian McEwan did an excellent job getting me in a new Silverado. Thank you for your patience and diligently and making the process very easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jamie Lockwood, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Bruce Sinkoe Customer Care Manager Rick Hendrick Chevrolet

Good car buying experience

Nicholson was my sales man and he was great! He was very knowledgeable of the Chevy products and patiently explained all the features to me and my husband.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Sgrey, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care! Bruce Sinkoe Customer Care Manager Rick Hendrick Chevrolet

2019 Tahoe Purchase

I had been looking for a new Tahoe for a few weeks and I found one at Rick Hendrick that checked all of my boxes. I did an online inquiry and Raquel called me the next day shortly after the dealership opened. She quickly got me the price that I was looking for - on both the new Tahoe and my Tahoe that I was trading in. I was traveling and was looking to pick up the new vehicle later in the week, so she took a down payment over the phone and started the paperwork prior to my arrival. The entire process was as smooth as could be expected. No surprises, and an easy straightforward transaction - the way all car purchases should be! Thanks Raquel and Rick Hendrick Chevy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Russ, we are so happy to read such a great review about Rick Hendrick Chevrolet Duluth! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Bruce Sinkoe Customer Care Manager Rick Hendrick Chevrolet Duluth