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The Highline Group

(337 reviews)
Visit The Highline Group
Sales hours: 9:00am to 6:00pm
View all hours
Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(978) 427-6601 (978) 427-6601

Reviews

(337 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of The Highline Group from DealerRater.

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I have never had the best experience at a car dealership

I have never had the best experience at a car dealership before. everybody there is amazing they work with you they understand your needs and concerns. I honestly will never use another dealership besides this one again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was greeted pleasantly by Ron Lee upon entering the

I was greeted pleasantly by Ron Lee upon entering the dealership. After a quick test drive I was sold. The process was smooth and John Moraites and Gustavo Lacerda ironed out all the financial details. Car was in immaculate shape at the scheduled time for pick up. I drove over an hour to purchase this vehicle from this dealer and would absolutely do it again !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Thank you for a wonderful car-buying experience !

Gustavo, Mark and John provided exceptional service while

Gustavo, Mark and John provided exceptional service while purchasing my vehicle. They are truly car enthusiasts that wish to provide the customer with a comfortable buying experience. High-Line has my highest recommendation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ted was awesome they had what I was looking for I love

Ted was awesome they had what I was looking for I love my Maserati thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

GREAT DEALERSHIP.

GREAT DEALERSHIP. I had to travel a fair distance with several moving parts to coordinate. From my initial phone contact with Jim and his can-do, positive attitude, "we're going to make this work for you", my experience was the best car purchase I have ever had. When I got there Liam took over on my test drive and was very patient with my driving technique. He then put the deal together, John waived his magic hands and my dilapidated trade-in disappeared and Gustavo walked me through the paperwork. It was all seamless, smooth and easy. A true pleasure to do business here. I highly recommend you visit here before you purchase your next vehicle. You won't regret it. Dennis S. Badman, MD

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service from soup-to-nuts.

Excellent service from soup-to-nuts... from initial enquiry (which I made on a Sunday night, but got an immediate response with time to call and discuss the vehicle) through to completion... the transaction was complicated by a need to make an international wire transfer, but Ted was patient, honored the commitment to hold the vehicle, kept me informed (and vice versa) at every step of the transaction... vehicle was successfully delivered to NY and my trade collected... hassle free, would highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Never heard from them.

Never heard from them. I submitted my contact info and name and number. No one called me back…. I guess to busy to sell cars…

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
Dealer response

We do not have anybody in our system from New Jersey. Please call 978-866-2176 and ask to speak to John or Jim. Thank you and hopefully we can help.

Great dealership.

Great dealership. No one person handle my purchase, complete teamwork! I was made comfortable and they did everything they could to keep me satisfied. The 2012 BMW 650i I bought is exactly what they advertised. I will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ted K was great in getting us into our Porsche GT3.

Ted K was great in getting us into our Porsche GT3. Have bought a lot of cars , Could not have had a better experience anywhere. HIGHLY recommend them for your next ride!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Everyone at this dealership is so nice and personable. I...

Everyone at this dealership is so nice and personable. I worked with Liam and the mechanic Chris who were both awesome. As a young women I'm always afraid of getting talked down to at dealerships and car shops but absolutely not an issue here. They made everything very easy, didn't try to get me to pay more for my car, it was a very straight forward process. Very hassle free and pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.