Reviews
Oil change
I always enjoy seeing my salesperson Mr. Larry Snow, and the friendly staff that work there. Keep up the great services you provide your customers!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, The Mac Haik Flowood Team
Great service
Keeper informed about my truck and when it was ready in very timely fashion and truck was taken care of while at dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the five-star rating, Theodore! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Best, The Mac Haik Flowood Team
GREAT SERVICE
I REALLY LIKED THE ATM0SPHERE AND THE PROMPTNESS ALSO WAS VERY IMPRESSED WITH MY SERVICE ADVISOR HE WAS VERY KNOWLEDGEABLE
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, The Mac Haik Flowood Team
Great experience!!
From the moment we walked in we were greeted with a friendly, professional salesman (Gauge). My daughter was in the market for a new Jeep but was unsure of exactly what she wanted. Gauge never once had a problem showing her vehicle after vehicle and even showing her a few of them more than once. He always had a want to attitude and a willingness to help. I was going to go through my bank for financing then I spoke to the manager & he thought it may be in my best interest to give their finance department a try. I was skeptical at first because my bank has always given a better rate at other dealerships but I gave it a shot & the saved me 1% on my rate. That’s was a pretty big deal to me. My husband & I have bought many cars & this was the best experience we have ever had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, The Mac Haik Flowood Team
good service dept.
Victoria was extremely helpful and professional, the facility was clean and pleasant. It would have been nice if you would have washed my truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The Mac Haik Flowood Team
Good Service
Friendly service; process did not take too terribly long. Unfamiliar terms were clearly explained. The sales rep. went out of her way to get the color of the new vehicle wanted and helped transfer belongings from the old car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Mac Haik Flowood Team
routine maintenance
Ease of access to the service department without an appointment. Knowledge and courtesy of service advisor while the vehicle was being serviced.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The Mac Haik Flowood Team
Great customer service experience
Quick service with excellent updates via text message from from Marquee. My vehicle was serviced and ready to go within 4 to five hours
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the positive review, Ray and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Mac Haik Flowood Team
Great service
Good people to work with y’all help me out a lot when I come in nice place to set and wait
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nicholas, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best, The Mac Haik Flowood Team
Good service
The Customer Service was good as always. The repairs were a little costly. But as always I had the price upfront.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tracy, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, The Mac Haik Flowood Team