Reviews
Recent Review
The personal attention made me feel appreciated. I was called by my name and given periodic updates. The waiting area was super nice and comfortable for the custom
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Take care, The Mac Haik Flowood Team
Customer service
The facility was clean with a fresh hot cup of coffee,the customer service was beyond all expectations,and the service to the car was done in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate the kind words, Joshua. We look forward to seeing you again in the future! Best, The Mac Haik Flowood Team
Requested an additional key FOB
The waiting area was very nice, clean and spacious. Process for ordering items was sporadic and phone calls to check on order were not returned in a timely manner
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a clean and spacious place for all our guests during their visit at our dealership. Best, The Mac Haik Flowood Team
Great services
I didn’t have to have an appointment for the services I was getting, I was greeted very respectfully, the waiting area very clean
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really appreciate your feedback, Fred. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won't hesitate to reach out to us. Best, The Mac Haik Flowood Team
Great Services, friendly people, and very clean
They was able to get me in and out within a hour without having a appointment and they fix my tire that had a nail in it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the review, Daphne. We try to make adjustments to the daily schedule for those customers we need to walk in and out without a scheduled appointment. We are very happy we were able to accommodate your vehicle. Take care! Best, The Mac Haik Flowood Team
Good service
Everyone was very accommodating and helpful. They were also very quick about completing all of my repairs. I would definitely recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We cannot thank you enough for your wonderful review of Mac Haik Chrysler Dodge Jeep Ram Flowood and for your recommendation. We look forward to working with you again! Best, The Mac Haik Flowood Team
Clean facilities, informative
Marquee was Very knowledgeable when asked about vehicle, especially the extended warranty! He also fixed a recall that I didn't know about!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great dealership
Even tho it was very busy when we arrived, we were assisted quickly. Mr Bernard was very helpful and nice as were all employees we encountered. Best dealership I’ve visited!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
AC fix
I was given good information on the problem and what would be some outcomes to resolve them. They had my truck completed when they said.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great buying experience
Friendly attentive sales staff and every one else. An easy transaction! Did everything they could do earn our business. Went over and beyond.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase