Reviews
We (My wife and I) hate shopping and buying a car. Give...
We (My wife and I) hate shopping and buying a car. Give me your bottom line price, I say. Then we get delayed for hours when the send in the chain of command Sales people to deal with us until we get fed up and walk out. Not so at David McDavid Honda of Frisco. No Pressure just factual information. I can not say enough for you Finance Man when it comes to attention to detail. I don't know what your Service Dept is like but I expect the same.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us your feedback. I'm so glad your experience with us was impressive. I have no doubt you will experience the same level of customer service from our Service Department as well. Thank you for your continued loyalty. Best, Mike Rasmussen, General Manager
Mike has been great to work with. He found our issue to...
Mike has been great to work with. He found our issue to be a battery within warranty so we got out of there without paying anything. He really tries to work with you and not try to sell you a bunch of stuff you don't need.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Karin, Thank you for taking the time to leave us your feedback. I'm so glad Mike was able to get your battery issue resolved under warranty. Please do not hesitate to contact me in the future if we can be of any further assistance. Best wishes, Mike Rasmussen, General Manager
Great Experience
Recently bought a Honda Certified used 2013 Accord from McDavid Frisco. Moe was my salesperson who kept the vehicle I was interested in ready for me to check out as soon as I arrived. Moe simply handed over the keys and asked me to check the car out by myself while he joins. This gave me a good chance to check the car out all by myself. Price negotiation on the Accord and my trade in were smooth - Moe and his managers were willing to talk and negotiate and were very respectful throughout the process. In the end, they sold me a great car at a great price and gave a good value for my trade-in and in the end had a happy customer who will look nowhere beyond McDavid Frisco for my next Honda purchase. The day before, I visited Vandergriff Toyota to check out a Camry and was stunned at the attitude displayed by their salesperson (Ethan) who didn't even offer to show the car first. Glad that I had this experience the day before, else, I probably might have missed out on a great Accord!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I'm so glad to hear of your great experience with us. Thank you for taking the time to leave us your feedback. It pleases me to hear Moe and our team were able to give you such smooth car buying process. Please let me know if we can be of any further assistance. Best wishes, Mike Rasmussen, General Manager
I'm amazed at the consistently high level of service...
I'm amazed at the consistently high level of service here. They are definitely customer focused and I'm hard to please. They never disappoint!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Larry, Thank you for your 5 Star rating. We strive for excellent customer service and never want our customer to be dissapointed. Thank you for your continued loyalty. Best, Mike Rasmussen, General Manager
Best experience buying a car ever! We were treated with...
Best experience buying a car ever! We were treated with respect which sometimes does not happen as a single woman at a dealership. We did not feel rushed after the sale. Ask for James G. and Jeremy. No high pressure on anything.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Service for Car Repairs
I have been going to David McDavid Honda for more than 10 years. I will not take my car for repairs anywhere else as their service and method of operations is stellar! I like the personal attention the service techs give customers so you have one point of contact for servicing your vehicle. Service Manager, Randy Strawn always goes above the call of duty and Service Tech, Ian Lackey is great to work with and recommends services so you will always receive value and knowledge of what repairs are needed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for your review and leaving us some feedback. Please let us know if we can assist you in the future with anything. Give us a call at 469-888-0862 for any questions or concerns. Best Wishes!
Great to buy from
Was great to work with Dave. Great experience in buying car from him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your review and leaving us some feedback. Please let us know if we can assist you in the future with anything. Give us a call at 469-888-0862 for any questions or concerns. Best Wishes!
Great Experience
I enjoyed an incredible buying experience with Dave Alldredge at David McDavid Honda of Frisco. I have purchased 8 Honda vehicles. This was my first purchase at this dealership and I will no longer go anywhere else. The customer service was incredible and felt like they were interested in a fair deal both ways. Just so you know, this is my 3rd purchase of a Honda in the past three weeks and the other two purchased elsewhere were unpleasant experiences. Just trust me when I say that David McDavid is fair with pricing and incredible with service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your review and leaving us some feedback. Please let us know if we can assist you in the future with anything. Give us a call at 469-888-0862 for any questions or concerns. Best Wishes!
First Time Purchase from McDavid Honda
I was shopping online for a 2013 Honda Odyssey at another dealership. While I was waiting for them to call me back multiple times, I started looking at other Honda dealerships online out of curiousity. David McDavid of Frisco had the lowest listed prices of any I looked at. In fact, their NEW Odyssey was actually only $100 more than the 2013 I was viewing at the other dealership! I inquired about a NEW Odyssey and Bob Kitner called me within a short period of time. At that time, I decided NOT to make a purchase right away since there was no rush to find a REASONABLY PRICED 2013. Bob Kitner continued to send me emails, letting me know when they had a sale, etc. During the "thought processing" months, I decided to keep the 2002 Odyssey I had (purchased NEW) and inquire about a 2014 Pilot when I was ready to buy. My brother drove me 100 miles to buy that Pilot and everyone and everything at McDavid Honda made me feel special and tried to make the whole process quick and easy. I am VERY pleased with my purchase!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your review and leaving us some feedback. Please let us know if we can assist you in the future with anything. Give us a call at 469-888-0862 for any questions or concerns. Best Wishes!
Great Sales Representatives!
Chris Mullenix was a very good sale representative and he made me feel very comfortable buying my first car. He was able to get me what I needed at an affordable price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for your review and leaving us some feedback. Please let us know if we can assist you in the future with anything. Give us a call at 469-888-0862 for any questions or concerns. Best Wishes!