David McDavid Honda of Frisco

Love my Honda. Steve Harris was great to work with. He was knowledgeable about the cars, personable, and not at all pushy like some salesmen.

James Brown is awesome! A.K. Khan is awesome, so Jae Kim is awesome. These guys are the best. I would highly recommend David McDavid Honda of Frisco. They are the best bar none. 5 Stars ⭐️ ⭐️ ⭐️ ⭐️ 🌟

This dealership is the absolute worst I have ever worked with. I purchased a car using their so-called online buying tool and made a $5500 down payment. Completed the purchase, received a receipt in an email and scheduled a time to pickup the car and sign papers. 20 minutes later they called and said they just sold the car to someone else and this happens all the time. Their process is obviously not working properly. The sales guy was extremely rude and didn't do anything to make the problem better and actually talked down to us because we didn't go to the dealership to purchase the car. Now its been 14 days later and they still haven't refunded my deposit and we are getting the runaround, no call backs, or help of any kind. Don't waste your time or money with this dealership. Every attempt to reach a manager I got transferred to a VM and no call back.

Complete Disappointment!!! This is our 4th Honda car overall and first with this dealership. We love the new car but had a disappointing purchase experience with this dealership. We decided to buy 2023 CRV and reached out to one of their sales associate (dnt want to mention any names). He was proactive and followed up with the details we needed. The car had dealer added cost which I asked if that could be removed. Associate asked his manager who promised that if we come with a check then we could talk/have deal. We recently had a newborn baby who was settling at home at the time and was bit distressed and the mom was nursing too. I specifically mentioned this to these folks and wanted to close the deal as early as possible as we wanted the car on the mom’s name. When we reached the dealership, spoke to the associate who was very professional and took our numbers and took it to the manager who came to us after a bit and said NO DEAL to our faces. It was very rude and very unprofessional. We understand sometimes the dealing numbers can be lowball and there is always scope for negotiation which this manager failed in all angles. We left the place very disappointed. We actually had Accord which we wanted to trade in and upgrade to new CRV. Next day I used AmEx auto purchase program to get trade in value for our current car and wanted to close the car purchase with the dealership who is a certified dealership in the program. Again, the same Sales guy was very good in coordinating the purchase but he didnt have any authority with the numbers at all. We didnt get the value for the trade in that we expected but still proceeded with the purchase. We downed minimum amount with AmEx credit card to be eligible for their Auto Purchase program and added some extra services talking to their finance manager. We purchased the car for MSRP + $1198 Dealer added price (honda pro pack plus tint which is now where near to $1198) + extended warranty, maintenance. We didnt get any deal in any of these numbers. Now after closing thr purchase, their finance manager reached back saying the loan application was denied since we downed minimum amount with a credit card and asked us to pay the amount with debit or check and would refund back the credit card amount. We paid off that credit card using our savings account and they refunding that amount back to our credit card would put it in negative and paying with the debit would put extra burden on us financially. Else, they said they would refund the down payment back to credit card and put it in the loan amount which again our monthly payment would increase by $50, again this would be a burden on us financially. We had to compromise at every step and the experience was a complete disappointment through out the entire car purchase. We already are stressed and this extra stress was just too much. Their finance manager assured us he would fix this but we are still waiting for an update. God knows how much more stress they are going to put us in further. And now after a week, we got an email from their GM about the new offers (new car price match) and trade in appraisal boost offer. We just bought the new car a week back and begged for a deal/offers before but after purchase, after a week they changed their attitude. I sent a request to them to reconsider our purchase and make it right by giving us any cash back or any incentive but there is no response as expected. I just feel like our purchase experience was HORRIBLE, STRESSFUL and I would NOT recommend this dealership to any of my circle or friends.

Worst experience ever, they didn’t even have the van I drove an hour and a half to go see

I HATE purchasing a car!! I do have to say that one day I saw my next car listed at David McDavid Honda in Frisco. Knowing I would have to work with the dealership was not something I was looking forward to the experience. I could not go in immediately and my salesman, Haji Khalil, was able to take a small down payment to hold the car until I could go to the dealership that weekend. Haji's warm professionalism put my anxiety to rest. He was able to answer all questions and the process was so smooth. Once I signed the documents needed by Haji, he introduced me to the person Mr. Kim, who assisted with the additional warranty programs. Mr. Kim was so helpful and worked to find the right added warranty that fit my budget by working with me and Honda to provide coverage at an excellent price. I had a Toyota, but I have to say, my experience at David McDavid was excellent! I think I will always be a part of the Honda Family!!

Sales experience and everything was great until I paid my car off 9 months after purchase. I was sent paperwork by the gap company stating I was getting over $500 back and contacted them and amesbury who both stated I needed to contact the dealer since the refund was sent to them. After speaking with multiple people at the dealership I was advised a manager would look over it. I got a call back 2 days later stating no money was owed since the gap refund was calculated automatically when I did my payoff, which couldn't even be possible since I calculated it from the total balance from start if the contract. The manager just assumed I took the payoff from online. Will never do business with this dealership again

Terrance Mayberry was very knowledgeable, his commutations skills were great as well as his professionalism! I would highly recommend him when purchasing a vehicle!

Thank you! Thank you! Terrance Mayberry made my shopping experience perfect by being so knowledgeable about my vehicle. He was able to answer all my questions about the vehicles I compared.

Mr.Terrance was our salesman! He had absolutely Amazing! He made our experience worth the wait! He had patience and knew everything about the vehicle! He was very professional! We will definitely be sending our friends his way! Thanks SO much Terrance!