Reviews
Had a difficult problem with my Cherokee Trailhawk.
Had a difficult problem with my Cherokee Trailhawk. Billy, a top mechanic at Oxendale, explained the problem, pointing out to me what parts were failing. We took the vehicle out on the road to confirm the repairs. All the work was done very professionally. I especially liked the personal attention Billy gave my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Perfect
From making the appointment through to collecting the vehicle afterwards, I was treated with courtesy and nothing was too much trouble. I had many questions about the new truck and each staff member at the shop answered everything immediately and accurately. Great place, great people, great work. Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Always a terrific experience when working with the
Always a terrific experience when working with the service department or sales at Oxendale Cottonwood! Service goes above and beyond on any task needing done — my ongoing thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jeep compass
My car buying experience with oxendale was excellent. Everyone was super nice and helpful. I felt at ease and relaxed. I never felt like I was being forced to purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2023 Jeep High Altitude Custom Order
This dealership was fantastic to work with. The custom service of Jamal is amazing. He made the ordering incredibly easy, and always kept me up to date with the order. When doing the paperwork, it was a quick process that was surprisingly easy compared to other dealerships. The only thing that went a little off script was the battery of the car being completely empty upon pickup, other than that everything else was top-notch.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
I have used for both routine maintenance and warranty work, always performed in a professional and timely manner. The service waiting room is very clean and pleasant as well
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Work done was Quick and efficient, personnel is very
Work done was Quick and efficient, personnel is very friendly and answered all of our questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have always had a good experience with thw Oxendale
I have always had a good experience with thw Oxendale service department. Good Folks to work with. I have had all service performed since purchase in 2017
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department was excellent with taking care of
The service department was excellent with taking care of my Dodge Journey thank you for all your hard work because of you guys there in service department I still have a car I will forever be greatful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Victor was amazing through the entire process as was the
Victor was amazing through the entire process as was the financial piece, best I ever had all the way around
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car