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Oxendale Chrysler Dodge Jeep RAM

(333 reviews)

Reviews

(333 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I brought my vehicle in for an appointment.

I brought my vehicle in for an appointment. I was received by the service desk immediately and my vehicle was finished sooner than expected for some major service. Greatly appreciated!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We're so glad we could get you taken care of!

Great service.

Great service. I was able to check in early and my Jeep Gladiator was ready on schedule. Always had great service here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and thank you for taking the time to leave us a review, Thanks for choosing Oxendale!

Awesome

Justin was amazing to deal with and went above and beyond with me. He had my truck in and out in no time and was ready to answer any of my questions

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ready for Adventure in Trail Hawk

My husband reluctantly agreed to a test Drive at Oxendale. A few hours later we were driving home in our new Jeep Renegade. Gordon made the process simple, explaining leasing vs. buying in a super-approachable way. We opted for a lease which suited our needs. Looking forward to working with this dealership for years to come. So glad we shopped local.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Knowledgeable staff made the buying process easy and

Knowledgeable staff made the buying process easy and quick. A great Jeep at a great price. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a tire emergency and they were able to squeeze me

I had a tire emergency and they were able to squeeze me in. Great people to work with!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service Department

Consistently good service at reasonable pricing. It is very apparent that customer service is a priority for Oxendale. I can usually wait in the waiting room while service work is completed as they’re timely in starting the service appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Quality Service

The folks at Oxendale are some of the most qualified techs around. Billy can get your problems figured out quickly. Jason is on point as a service writer, good communication.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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It was a great buying experience.

It was a great buying experience. The Salesmen was knowledgeable and very LOW pressure which was great. I went there to buy a used but ended up buying a new Jeep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very informative and appreciated all the effort that was

Very informative and appreciated all the effort that was put into searching and finding the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.