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Ray Skillman Mitsubishi West

(2,261 reviews)
Visit Ray Skillman Mitsubishi West
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–7:00pm Closed
Sunday Closed Closed
2022 state dealer award
View 17 awards
2022 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (317) 708-3941 (317) 708-3941
Used (317) 708-3801 (317) 708-3801
Service (317) 810-9355 (317) 810-9355

Reviews

(2,261 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ray Skillman Mitsubishi West from DealerRater.

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The service writer was friendly and personable.

The service writer was friendly and personable. The service was done in a timely manner.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words towards our staff. We are looking forward to accommodating all of your future automotive needs . Thank you again Terry Hannel Sales Manager

The service team is wonderful.

The service team is wonderful. Chris has always been very communicative and very patient with me. Even when I have tons of questions, he never comes across as being annoyed about it. The tech Tyler, was also very communicative when I was picking up my vehicle. Once I managed to find the OBDII sensor, Tyler hooked up the code reader and thoroughly explained the few codes to me that popped up. Everyone including me, thought the sensor was previously removed from my vehicle as they could not find it in the control panel. Ask them for the details of how the sensor was found if you’re curious. Lol. I’ll just say at one point as I was on the ground digging through my control panel looking, four of them were standing behind me watching. It was comical to say the least. They also noticed my washer fluid being low, and filled that for me. I will continue driving 45 minutes to the dealership if that means, I get great service every time.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your experience with our staff .We appreciate your business and your kind words . we hope to see you again and continue to try to exceed your expectations. Thank You Terry Hannel Sales Manager

My service was great.

My service was great. Speedy, particular attention to explaining about questions I asked. Totally satisfied. I love my Sante Fe & service given.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. Our staff looks forward to serving all your automotive needs. Terry Hannel Sales Manager

Professional service every time!

Professional service every time! Brad helped me with my vehicle and informed me on the vehicles condition. Insightful and helpful.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Appointment was for 8:00.

Appointment was for 8:00. Check in started at 8 so already running behind schedule. Only one person checking folks in. Steady pace but not quick. Car was picked up at 8:20. Recall service took an hour with a mandatory review of potential services. Not out till 9:30. Feel like 9:00 would have been fair.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I love the Mitsubishi service team.

I love the Mitsubishi service team. I've been a loyal customer for many years. Mitsubishi has always taken car of my car needs. Great service all the time. Thank you

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your returning service and your kind words. It has always been our pleasure. We look forward to seeing you in the future . Terry Hannel Sales manager

I took my car in for routine service and it was completed

I took my car in for routine service and it was completed in a very timely manner.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service is always performed done carefully and

Service is always performed done carefully and completely, with good communication throughout the process. I have confidence that what is being done is needed and that it will be done well.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time and sharing your kind words towards our staff. We look forward to being your dealership of choice. Thank you again Terry Hannel Sales Manager

Great people and quality service.

Great people and quality service. Brad and Nick make it as easy as possible to get your car fixed and serviced.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick and thorough service.

Quick and thorough service. Car was also cleaned. Promo notification when service was finished in estimated time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.