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Courtesy Toyota of Brandon

(2,004 reviews)
Visit Courtesy Toyota of Brandon
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–7:00pm
Sunday 11:00am–6:00pm Closed
New (888) 869-1745 (888) 869-1745
Used (888) 871-3272 (888) 871-3272
Service (888) 871-5238 (888) 871-5238

Reviews

(2,004 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Toyota of Brandon from DealerRater.

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I spoke to 15 Toyota Dealerships before deciding to make

I spoke to 15 Toyota Dealerships before deciding to make my purchase with Roger in Brandon. These are a few of his traits. Listens carefully. ... Positive language. ... Very knowledgeable.... Use patience instead of pressure. ... Builds trust... Professional.. Honorable.. A man of his word.... Trust me, I badly wanted to dislike him like the other 17 sale reps. To his credit, he made it impossible to dislike him. He had the best price, honest and no games before and after the purchase. He also insisted after the purchase to call him if I had questions. I did and he treated me like I was buying the vehicle for the first time. Thank you Roger Amazing service!! Also I want to give a shout out to Misty and Adil for the paperwork. Lastly, Mister Carmack, thank you kind sir for your knowledge and support during my time with you at the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John Sullivan, thanks so much for rating us so high! Be safe on the road!

Vincent Abell my Service Advisor was Excellent 👌,

Vincent Abell my Service Advisor was Excellent 👌, Courteous, Knowledgeable and Very Professional, I am very Pleased with the Service Provided

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Customer service was great.

Customer service was great. I would work with Ian anytime. I also worked with another employee but failed to get his name.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We had a very good experience trading in our car and

We had a very good experience trading in our car and purchasing a new RAV4. The sales personnel and finance manager were extremely helpful and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I had en exceptional experience with Hank Keller at

I had en exceptional experience with Hank Keller at Courtesy Toyota of Brandon again. This is the 7th new car that I have purchased with Hank, he is simply the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Had a great experience.

Had a great experience. Courtesy Toyota was my last hope after hitting up Sun Toyota and AutoNation. The salespeople were friendly, not pushy and worked with me! Customer 4 life!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

Service took less than an hour.

Service took less than an hour. They have a nice clean waiting area to wait.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sierra is the best great attitude and very helpful thank

Sierra is the best great attitude and very helpful thank you for everything and all ur help hope u always help me with my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Enoc Martinez, thanks so much for rating us so high! Be safe on the road!

They sent me a coupon for a free oil change.

They sent me a coupon for a free oil change. Honored it fully. They handed me an estimate for $500 of unnecessary maintenance but no hard sell so that's fine.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Terence D, thank you again for taking the time to let us know how we did!

Excellent, smooth process for choosing our new vehicle.

Excellent, smooth process for choosing our new vehicle. Sale staff was easy to work with. The finance manger was quick and thorough, with no pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hector Berrios, we are delighted to see this rating! Have a great day!