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Nissan of Vacaville

(200 reviews)
Visit Nissan of Vacaville
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday 9:00am–7:00pm Closed
New (707) 359-5144 (707) 359-5144
Used (707) 359-5148 (707) 359-5148
Service (707) 359-5138 (707) 359-5138

Reviews

(200 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Vacaville from DealerRater.

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Shady dealership

This dealership is shady as xxxx, everything they said about my car was a lie, don’t get me wrong I like the car, but the salesman lied and the manager is just as bad

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
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Dealer response

Dottie, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (707) 455-4509 at your earliest convenience and we will do our best to resolve this with you.

They have a great team and staff. They have a variety of...

They have a great team and staff. They have a variety of vehicles and they are all good. I’d you are interested you should go check them out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great Service!

This is a great deal in Vacaville. With excellent customer service. The staff was friendly and helpful. I left with a lot of knowledge and a smile on my face. I really was intrigued by the Nissan Leaf and Grant helped me to understand the features. I'm so happy that I purchased my car here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lisa L, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Vacaville. We are very happy to hear that Grant treated you with nothing but the best services. We will be sure to let him know about his great work! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank You Vacaville Nissan Family!

It was awesome

Austin is a extremely knowledgeable salesman. He help me decide what vehicle was best for my needs and budget. I love my new Tundra. Thank you AUSTIN MILLER.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent experience

Everything went fast and was totally explained.The people are friendly an very accommodating. We were offered treats(coffee,water,cookies)anytime we had a short wait.Over all the best deal and experience we have had when purchasing a new vehicle .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome customer service

We would like to thank Grant in helping us select our family car. We came to look at car we had originally wanted and saw that it was not the right fit. Grant showed us a couple of other options and then we found the one. He was so helpful and excellent customer service. He entertained our seven yr old who was getting restless. If you want a great car salesmen asked for Grant. He will get the job done!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

Awesome service

Nissan of Vacaville was wonderful to deal with. Grant Lion, in particular, was knowledgeable, courteous, personable and helpful. He made the whole process of buying the car less daunting. Thanks, Grant!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Friendly Great service and knowledgeable

Above and beyond with prompt service. Really friendly and was knowledgeable on specifics I asked about. Even if there was s question that he wasn’t 100% able to answer he promptly came back with the direct answer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience starting with website

I received an immediate response when I submitted a question about a car that I saw on the website from Edgar. He was able to reach out to me fairly quickly to set up an appointment to view the car! He also gave me a call before the appointment to remind me of time & a safe drive due to the weather! The experience meeting with Edgar in person was also very friendly & efficient. I had time to consider my available options, including contacting my personal loan agent to see what they would cover & to get an accurate cost/month for finance. Overall a great experience from the dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mr. Edgar Garcia patience and customer service was the best

My experience as a first time car buyer was superb thanks to Mr. Edgar Garcia. He listen to my concerns and needs in addition to understanding that I was on a budget. Mr. Edgar Garcia made sure that I got the vehicle I wanted at a price that I could afford. Thanks you for your efforts are well appreciated and will not go unnoticed. I LOVE my Nissan Kicks and I will definitely go back to Nissan of Vacaville, CA when I need my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.