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Nissan of Vacaville

(204 reviews)
Visit Nissan of Vacaville
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday 9:00am–7:00pm Closed
New (707) 359-5144 (707) 359-5144
Used (707) 359-5148 (707) 359-5148
Service (707) 359-5138 (707) 359-5138

Reviews

(204 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Vacaville from DealerRater.

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Awesome customer service

We would like to thank Grant in helping us select our family car. We came to look at car we had originally wanted and saw that it was not the right fit. Grant showed us a couple of other options and then we found the one. He was so helpful and excellent customer service. He entertained our seven yr old who was getting restless. If you want a great car salesmen asked for Grant. He will get the job done!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

Friendly Great service and knowledgeable

Above and beyond with prompt service. Really friendly and was knowledgeable on specifics I asked about. Even if there was s question that he wasn’t 100% able to answer he promptly came back with the direct answer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience starting with website

I received an immediate response when I submitted a question about a car that I saw on the website from Edgar. He was able to reach out to me fairly quickly to set up an appointment to view the car! He also gave me a call before the appointment to remind me of time & a safe drive due to the weather! The experience meeting with Edgar in person was also very friendly & efficient. I had time to consider my available options, including contacting my personal loan agent to see what they would cover & to get an accurate cost/month for finance. Overall a great experience from the dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mr. Edgar Garcia patience and customer service was the best

My experience as a first time car buyer was superb thanks to Mr. Edgar Garcia. He listen to my concerns and needs in addition to understanding that I was on a budget. Mr. Edgar Garcia made sure that I got the vehicle I wanted at a price that I could afford. Thanks you for your efforts are well appreciated and will not go unnoticed. I LOVE my Nissan Kicks and I will definitely go back to Nissan of Vacaville, CA when I need my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Austin Miller

Austin Miller is a wonderful salesman, he has tons of knowledge on every car I was interested in, i was very impressed, i will definitely purchase a car from him when I'm ready

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Dorotheam, we are so happy to read such a great review about NISSAN OF VACAVILLE! I am glad that you had a great experience with Austin. Please fell free to reach if you ever have any questions in the future. We look forward to seeing you again when your ready to purchase your perfect car.

wonderful experince

Love my new car, thanks Austin miller for making car buying a great experience, you definitely turned a stressful day into a fun day, you helping me decide on which car was best for me, so thank you so much for all your help, love love love my new care.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

I give vacaville Nissan a 5 out of 5 due to the fact that my salesman Austin was awesome, he was super friendly and helpful..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I’m very satisfied with this dealership

The salesman was very kind, friendly and helpful. I never had a hard time dealing with Omar and get the car that I wanted. Customer service was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Amazing

They were the most helpful from the beginning. I live far away, so knowing what to expect before coming into the dealership help the most. They were working with me for more than two weeks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Our brand new 2018 Roug SV

Vacaville Nissan treated us more than a just a valued customer they made sure they gave us the best deal ever thanks Edgar Garcia we love our Roug and give thanks to your team for great customer service . And for those who are looking for a new or pre owned vehicles Vacaville Nissan is the place with lots of friendly people’s ready to get you the vehicle you want and need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.