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Falmouth Toyota

(1,931 reviews)
Visit Falmouth Toyota
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–6:00pm 7:30am–6:00pm
Thursday 8:00am–6:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 8:00am–4:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 12 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 846-4151 (866) 846-4151
Used (855) 570-2115 (855) 570-2115
Service (855) 346-3856 (855) 346-3856

Reviews

(1,931 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Falmouth Toyota from DealerRater.

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I came in to buy a new vehicle in an added cost color

I came in to buy a new vehicle in an added cost color which was not in stock. Within a half hour they located a vehicle and gave me a timeframe for delivery.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and review. We appreciate your support and patience while locating the vehicle you wanted!

Arrived for my appointment taken right away.

Arrived for my appointment taken right away. Service was excellent, efficient and just as promised

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your business and review. We really appreciate your support!

They were very helping in explaining all the benefits

They were very helping in explaining all the benefits that Toyota provides over other car dealers!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and review. We are happy to hear you got the information you needed to make an informed decision. We really appreciate your support!

The dealership was very clean and welcoming.

The dealership was very clean and welcoming. There was no pressure to buy and they spent extensive time with me and my children finding the best option within our budget.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and review Jessica. We really appreciate your support!

This is the second car I've bought from Ken -- he's very

This is the second car I've bought from Ken -- he's very helpful and friendly. He patiently guided me through all the bells and whistles that were new to me, and I really appreciated how he arranged for the service of my Prius while I picked up the new RAV4. Best of all, the service folks delivered my Prius to the Falmouth ferry parking lot! I'm super impressed with Ken and Falmouth Toyota.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued business and review. We really appreciate your support!

Extremely happy with Ken Collings, the salesman.

Extremely happy with Ken Collings, the salesman. He was courteous and knowledgeable. He took the time to explain the new features on the vehicle. I was disappointed that the dealership could not have the state inspection done in a timely fashion. We scheduled an appointment to pick up the car but after all the business was done they said it would take another hour to have the inspection done. And they included the price of the inspection in the sales contract!!!!

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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and review Jasper. We really appreciate your support!

Falmouth Toyota is by far, the best dealership I have

Falmouth Toyota is by far, the best dealership I have ever been to. Maeve, the salesperson, and the rest of the team, were very friendly, professional, knowledgeable and accommodating. They are not a high-pressure dealership. They don't need to be! It's a very comfortable atmosphere.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and review. We really appreciate your support!

I have done business with Falmouth Toyota for years and

I have done business with Falmouth Toyota for years and just purchased my third new car. My sales representative Coby Signs was very helpful, patient and kind. In the past years I have been more than satisfied with the great service also. The staff always goes above and beyond to keep me coming back. I love my new car, and they all made it very easy for me, so I give them a great big THANKYOU!!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued business and review. We really appreciate your support! Enjoy the new car.

The manager and the mechanic couldn’t have been more

The manager and the mechanic couldn’t have been more accommodating and helpful. Cudos to both of them!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and review. We really appreciate your support!

Friendly, great service, no pressure Sales, very clean

Friendly, great service, no pressure Sales, very clean throughout it’s worth the 55 miles to go to Falmouth Toyota

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business, review and willingness to travel to our dealership from such a distance. We really appreciate your support!