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Wilson Toyota of Ames

(3,916 reviews)
2020 consumer dealer award
View 1 awards
2020 consumer dealer award

Reviews

(3,916 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wilson Toyota of Ames from DealerRater.

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Everyone was friendly, proficient, and professional.

Everyone was friendly, proficient, and professional. The service was done in a timely manner.as usual.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Explained well the work that was done by the technician,

Explained well the work that was done by the technician, staff, and others… very courteous

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The service department is efficient, courteous, friendly

The service department is efficient, courteous, friendly and accommodating. It did not take very long to get the work done on my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They continue to provide excellent service and answer all

They continue to provide excellent service and answer all my questions. Hats off to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good and fast.

Good and fast. always had good luck with this toyota and buy another one. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I always get great service from Wilson Toyota of Ames

I always get great service from Wilson Toyota of Ames their service managers are always very helpful and answer all my questions they always get my services done very quickly And they have my car parked waiting for me at the front door it's always a wonderful experience at Wilson Toyota of Ames

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

1st experience with the 5k service.

1st experience with the 5k service. It was just as great as their sales! Very efficient and the communication of my service rep was excellent. Worth the drive

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always clean and the staff are always very helpful.

Always clean and the staff are always very helpful. Time of repair is very good considering how heavy the traffic is.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Work completed in reasonable time frame- courtesy shuttle

Work completed in reasonable time frame- courtesy shuttle is valuable asset for good customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Clean, professional, and decent coffee.

Clean, professional, and decent coffee. Attendant who handled my visit was friendly and courteous. Very accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.