Reviews
Dealership has been fine to work with.
Dealership has been fine to work with. I am pleased with the car, just think maybe I should have gone for the CrossTrek instead of the Forrester. The Forrester is SO MUCH taller!. But I will give it a year. I selected the Forrester because the 2025 CrossTrek models have QUITE A DROP DOWN at the windshield to fit in their eyesight. It seemed to be blocking my vision, but now that I have the Forrester and see it with the sun shade down, I don't think the CrossTrek would be so bad. My mistake
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always have had a good experience at Moyer Subaru whether
Always have had a good experience at Moyer Subaru whether it was buying a car or having it serviced. This last visit was no exception: very professional, courteous, and concerned about doing the job correctly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
AWFUL EXPERIENCE.
AWFUL EXPERIENCE. I purchased a 2024 Subaru Crosstrek a year ago. I was in service 9 times to get the starling, carplay touch screen to work. They finally replaced the touch screen under my warranty as opposed under their warranty. I was disgusted. This was the 8th Subaru I've owned. I went to get the car serviced and inspected and saw a demo Outback for sale, Red Pearl. I am dis-abled, with a service dog and a Veteran. Amanda said the Service Dog could not ride in the back of the car. She said she would keep my dog who became agitated because it could not go with me. I decided after driving the car I wanted it. The sticker was $32,999. When I sat down with Amanda She said it was $36,999. She had to verify with her manager who never left his deck to greet me, that it was $32,999. I bought my Crosstrek with up grades for $34,000. Carmax offered me $25,500. Moyer said it was only worth $17,000 and the car was average. I recently refinanced the Crosstrek for 84 months at 5.74% from a local credit union . Moyer and Amanda wanted me to take a $9900 hit. Really. You would think that when a dealer sells you a lemon that they would buy the lemon back with its 100,000 mile bumper to bumper electronics warranty. Subaru is no longer a brand to be trusted. Furthermore Amanda was clueless about the $20 service promotion to test drive a car. She also did not give me credit for being a Veteran or $750 credit if I bought a car in 7 days. I have yet to hear from Steve Moyer, Sr as he is too busy. When I contacted Subaru corporate they gave me the run around, again. Remember the battery fiasco, the transmission fiasco or the engine fiasco. There are larger dealers in the area that want my business. Never going back to Moyer.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Everyone we delt with was very professional,
Everyone we delt with was very professional, knowledgeable about the vehicle, and courtesy. They gave us a fair deal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
took my car in for oil change.
took my car in for oil change. Service was top notch ,, very pleased with visit
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional staff easy to make appointments clean
Very professional staff easy to make appointments clean accommodations nice verity of refreshments and follow up call after the service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional and informative group of professionals.
Very professional and informative group of professionals.made the whole process of leasing a car relaxing and informative
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No appointment is needed for routine service.
No appointment is needed for routine service. Prices are reasonable and original equipment Subaru parts are used. The waiting area is comfortable and drinks and snacks are provided. Free car wash is offered.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer focus.
Great customer focus. No pressure environment. Patient with me through several visits as I consider this a big decision to purchase a new Forrester. Recommend Moyer Subaru for others looking for a positive experience and a high quality vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Courteous and kind service people Service techs keep
Courteous and kind service people Service techs keep customer informed about what you need done
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair