Reviews
Wonderful experience.
Wonderful experience. They had exactly what I wanted. I was just starting to see what was available and ended up with the car I was looking for. Outstanding service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very easy to setup appointment to standard maintenance
Very easy to setup appointment to standard maintenance and repair on line, they review it with their team and confirm that parts or technicians are available. They request if you are dropping off or staying at the dealership and estimated time that will be needed for the maintenance so to help you with your decision. They have always updated myself on progress or suggested both possible needed repairs, but does hesitate to tell you you don’t need this repair or maintenance. I live in Adamstown, and know other dealerships are closer, but I go where the service is the highest quality, with a operational team that is top notch!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was one of the best I experienced at any Subaru
Service was one of the best I experienced at any Subaru dealership received calls to come back to go over any questions I have about my vehicle
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have been driving a Subaru since 1990 and I have been
I have been driving a Subaru since 1990 and I have been dealing with this dealership since 2000 and would never consider another dealership. They are always courteous and have always meet my needs and preferences. They know Subaru and I only deal with them for service on my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Steve Moyer Subaru truly exemplifies outstanding customer
Steve Moyer Subaru truly exemplifies outstanding customer service! After another mechanic caused significant damage to my 2015 Subaru Crosstrek XV, I turned to them for help. Even though they weren't responsible for the original issue, they went above and beyond to make things right. Ryan, Brian, and Steve took the time to understand my situation and, in an incredible act of kindness, covered the full cost of repairs. Their genuine care and commitment turned a stressful situation into a heartwarming experience. If you're looking for a dealership with integrity that treats you like family, I highly recommend Steve Moyer Subaru. They've earned my deepest gratitude and lifelong loyalty!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Getting sloppy with their work, always trying to up sell.
Getting sloppy with their work, always trying to up sell. Forget to tell you about service needed when your vehicle is over 100k miles.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
The employees were very friendly and explained everything
The employees were very friendly and explained everything about the new car in detail. The best car buying experience I have ever had.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great people to work with from owners to all support
Great people to work with from owners to all support staff. They also wash the exterior of my car. Great snack bar well stocked.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
All the employees are highly skilled and knowledgeable
All the employees are highly skilled and knowledgeable professionals they take time to help you with all your needs they strive to give you the best deal possible
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had many different people help us and they all were
We had many different people help us and they all were very helpful and friendly, all did extremly professional jobs at their areas of responsibility
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car