Taylor Chevrolet

Lisa provided a smooth painless experience. I will be back in 3 years to either purchase my current vehicle or discuss leasing a new one.

I bought my car from the used side and have only taken it to their service department for all its needs (which was only oil changes and new tires). We hit the 100,000 mile and decided to take it in and have all fluids and spark plugs, wires (everything Chevy recommended at this time). They had it for about 4-5 days. After day 2 of driving the car I noticed at a stop the car was trying to stall. We took it back, they found the technician didnt seat a gasket properly and thats why it was doing it. A few weeks later took it back in because now the car will "jump" when accelerating. They had it for another 4 days, each day our update from them was we dont know what is going on. On the 5th day they called to tell us it would cost us $3500.00 to replace a sensor. When questioned if this could have been caused by the original technician error we got no answer except let me have the service manager look into it. We took the car home. It has now been 4 days no call even with us contacting them looking for an update. This is terrible customer service and one way to lose a customer and possibly others!

Took my car in for a tuneup and paid $1200 for it took the car home had to take it back the next day because they forgot to hook up some of the spark plug wires or so they told me because the car was running rough took it home again was back a week later because it’s running rough again now they tell me I need a new transmission and it’s gonna cost me another $3500. This is absolutely the worst business in Taylor I will not be returning ever places a scam

Excellent experience! Will Smith went above and beyond for me to get what I needed! I will be referring everyone I know to him for future purchases!

These garbage people will take advantage of you anytime they get a chance. I only bring my vehicle to Taylor Chevrolet but every time I go in there they try to charge me for something that I don’t need. I spent $1200 on a xxxxing tuneup fluids flushes whatever needed to be done. Take it back three days later because the garbage xxxxing mechanic didn’t hook up the spark plugs or wires properly Two weeks later I’m back again and now they tell me I need a new transmission they want me to spend another $3500. Guess what I’m not going to do. I’m not going to ever shop at Taylor Chevrolet ever ever again this place is trash. I should’ve known better

This is my 5th Silverado from them will always go to Taylor Chevrolet great people

Just bought a new 2024 Colorado z71 from Joe Donovan at Taylor Chevrolet. What a great experience!!! He went above and beyond to get me the truck I was looking for. This is my second truck I have got from Taylor Chevrolet. There sales team is great. Along with there service team. Thanks!!!

I have never had any problems getting things done to my car very professional thank you!

They were Great I got in and out right away. I couldn’t have been more pleased. They were friendly and understanding.

Took my 2021 Silverado in for a transmission fluid flush and a engine oil change . Jennifer the service writer , got my vehicle in and all the the service was completed in bout 4 hours. Taylor Chevrolet gave me a ride home and picked me up after the service was completed. Thank you for the great service!!