Taylor Chevrolet

4.3
(730 reviews)
Visit Taylor Chevrolet
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed

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New (734) 720-1161 (734) 720-1161
Used (734) 720-0789 (734) 720-0789
Service (734) 720-1373 (734) 720-1373

Inventory

See all 259 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since October 2010.
From purchasing your new or used car truck or SUV to having factory trained service experts maintain your vehicle we have solutions for every aspect of your ownership experience. Credit challenges? We are the experts! It is our goal to provide you with an excellent purchase and ownership experience whether you're in Detroit Southgate Dearborn or anywhere in the Metro Detroit area Taylor Chevrolet will take care of you. We know your time is valuable. If we can be of any assistance while visiting us online send us an email at wesayyes@taylorchevy.com. You may contact us at 734-287-2600.
WE SAY YES !!! NO APPLICATION DENIED !

Service center

Phone number (734) 720-1373

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

4.3
(730 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

I can't begin to express my appreciation for the entire

I can't begin to express my appreciation for the entire service team at Taylor Chevrolet. I was 4 hours from home on the first day of a business trip and the windshield wipers in my 2022 Tahoe quit working during inclement weather. I pulled into the dealership and told them about the issue, and they jumped on it immediately. The entire staff understood my challenges and were able to get me back on the road within an hour.

5.0

I can't begin to express my appreciation for the entire

I can't begin to express my appreciation for the entire service team at Taylor Chevrolet. I was 4 hours from home on the first day of a business trip and the windshield wipers in my 2022 Tahoe quit working during inclement weather. I pulled into the dealership and told them about the issue, and they jumped on it immediately. The entire staff understood my challenges and were able to get me back on the road within an hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

I had an excellent experience at Taylor Chevrolet when

I had an excellent experience at Taylor Chevrolet when looking at used vehicles. My salesman was Dennis Smith, Dennis is very knowledgable, has been in the car business for 20+ years, and is very attentive to the customer needs, and is a no pressure salesman. Taylor has an excellent selection of vehicles and they are reasonably priced. They along with the other four Michigan dealers I visited, all use value pricing, which means the price they state is the price you pay. No haggling for a hour over the price. I verfiyed with Kelly Blue Book that the prices being asked were all within $500 of the top end of the KBB private party price. Everyone at Taylor Chevrolet was friendly and helpful, and this is why I rate Dennis Smith and Taylor Chevrolet 5STARS>

5.0

I had an excellent experience at Taylor Chevrolet when

I had an excellent experience at Taylor Chevrolet when looking at used vehicles. My salesman was Dennis Smith, Dennis is very knowledgable, has been in the car business for 20+ years, and is very attentive to the customer needs, and is a no pressure salesman. Taylor has an excellent selection of vehicles and they are reasonably priced. They along with the other four Michigan dealers I visited, all use value pricing, which means the price they state is the price you pay. No haggling for a hour over the price. I verfiyed with Kelly Blue Book that the prices being asked were all within $500 of the top end of the KBB private party price. Everyone at Taylor Chevrolet was friendly and helpful, and this is why I rate Dennis Smith and Taylor Chevrolet 5STARS>

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Another great car buying experience.

Another great car buying experience... as always, Shawn Range and the rest of the staff at Taylor Chevrolet went above and beyond.

5.0

Another great car buying experience.

Another great car buying experience... as always, Shawn Range and the rest of the staff at Taylor Chevrolet went above and beyond.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

A really friendly place the people are kind and friendly,

A really friendly place the people are kind and friendly, they do such an amazing job from start to finish. 🙌 I'll be back for sure...👍

5.0

A really friendly place the people are kind and friendly,

A really friendly place the people are kind and friendly, they do such an amazing job from start to finish. 🙌 I'll be back for sure...👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Great dealership, works hard to get exactly what you

Great dealership, works hard to get exactly what you want, wouldn’t go anywhere else!

5.0

Great dealership, works hard to get exactly what you

Great dealership, works hard to get exactly what you want, wouldn’t go anywhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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3.0

Trust Me!

Just purchased a Trax 2021.Was suppose to fix scratches but all they did was sugar coat the scratches. When washed they came back.Will see Wed if they get fixed.

3.0

Trust Me!

Just purchased a Trax 2021.Was suppose to fix scratches but all they did was sugar coat the scratches. When washed they came back.Will see Wed if they get fixed.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking a moment to leave us a review. While your comments and star rating do not shine a positive light on us, we still find it helping us know where we can make improvements. We are sorry to see that you are unhappy with your experience and we'd like the opportunity to try to turn it around. We cannot find your information in our system with the name here in your review however. Could you please reach out to me on my direct line at 734-759-0222 so that I can try to address your concerns. Thank you, Julie Ringuette Customer Experience Manager Taylor Chevrolet 734-759-0222

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5.0

Happy Customer

Nicole (the service manager) was fantastic in every regard. Thanks for your kind customer service.

5.0

Happy Customer

Nicole (the service manager) was fantastic in every regard. Thanks for your kind customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Joseph, we're happy you found our staff to be so supportive during your experience here at Taylor Chevrolet, INC. Please don't hesitate to reach out if there's anything additional we can do for you.

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5.0

Service department

Best service ever! Jennifer and her co workers are the best. I was treated like family and treated with respect. She answered all of my questions and explained all aspects of the repairs completed

5.0

Service department

Best service ever! Jennifer and her co workers are the best. I was treated like family and treated with respect. She answered all of my questions and explained all aspects of the repairs completed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care! Julie Ringuette Customer Experience Manager 734-759-0222

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1.0

VERY DISSATISFIED!!!

The only reason I still used the dealership is because of my service writer (Jennifer). And quite frankly I don?t understand why doesn?t use her customer service skills somewhere else! I really don?t understand how Taylor Chevy is still in business! If Jennifer leaves I quite sure that this dealer will start hemorrhaging customers!

1.0

VERY DISSATISFIED!!!

The only reason I still used the dealership is because of my service writer (Jennifer). And quite frankly I don?t understand why doesn?t use her customer service skills somewhere else! I really don?t understand how Taylor Chevy is still in business! If Jennifer leaves I quite sure that this dealer will start hemorrhaging customers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mr. Daugherty, While we are very happy to see that your service advisor took great care of you, we are very sorry to see you are unhappy with your recent visit to our service department. Please reach out to us at your earliest convenience so that we may try to turn your experience around. Respectfully, Julie Ringuette Customer Experience Manager 734-759-0222

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5.0

Oil change and purge pump replacement

Jennifer was great. Very fast and friendly. Always kept me updated with texts while waiting for my truck.

5.0

Oil change and purge pump replacement

Jennifer was great. Very fast and friendly. Always kept me updated with texts while waiting for my truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Allan, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Julie Ringuette Customer Experience Manager 734-759-0222

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