Reviews
The dealership Team was amazing!!!There vehicle...
The dealership Team was amazing!!! There vehicle selection was outstanding!! Our SUV was amazing detailed and ready for our pick up in 3 hrs !!! Highly recommended this used car dealership!! Thank you Charlie!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Had a great experience at Highline car connection....
Had a great experience at Highline car connection. Charlie Howel was very helpful and clear during my car purchase He really made everything to go very smooth.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing with customer service and also let me test the...
Amazing with customer service and also let me test the vehicle in the area . So happy with my purchase and would def recommend them to those looking to purchase a vehicle in a timely fashion.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This dealership is great! Mike Bennett was very helpful...
This dealership is great! Mike Bennett was very helpful and answered all of my questions. He didn’t pressure me at all and made sure I was getting the vehicle I wanted. He let me test drive the truck a few times to make sure I was happy. He made my first dealer experience so easy and fast. They fixed any issues I had with the vehicle fast. Would definitely recommend to anyone! Great place to do business!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Highline!!!
Thank you, Highline Car Connection for making my car purchase effortless, seamless, with no nonsense! Mike Bennett was a pleasure to work with, no pressure, pleasant way of explaining all of the financials and making my daughters first car "a dream come true!" We drove a distance from Vermont, everything was waiting for us upon our arrival. The efficiency made our overall experience one that was easy and left us with a good feeling, one that I would totally recommend, absolutely, hands down a GREAT, smaller, independent car dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The best dealership in conn in my eyes they got me...
The best dealership in conn in my eyes they got me approved for the car I want it thanks Charlie highline car connection.... Jacob L
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic sales team
I came in with a leased vehicle and had one year remaining on it. I was looking to lower my payments and this dealership had the car I wanted for a reasonable price. My salesman was Michael Bennett and he made sure to answer any questions I had and the sales manager Lou worked with me in regards to lower payments and servicing the vehicle. From the sales team to the crew that helped make my car look like a gem they’re re amazing and I highly recommend this dealership to anyone and everyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Liars!!
They lie and promise but never deliver. Shady dealership that doesn't disclose any issues with vehicles. Terrible customer service once you buy the car. Bought a Subaru from them and had a blown head gasket. Promised free oil changes but didn't deliver. Buyer beware!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Omitting information is lying
I drove from Boston, MA to this dealer. Prior to coming, I asked if it was a smokers car and for the sales person to send me any pictures of the vehicle with any defects/damage. I also asked if there was anything I should know about the vehicle prior to making the trip. When I arrived I could smell smoke in the vehicle which was the first lie but not a big deal because I could pay to get it taken out. I asked why the car didn't have a front plate holder the salesperson told me he would mail me one. I purchased the car took it to a body shop to do some touch up painting where the auto body shop discovered that the grill was snapped in 5 places which is why it didn't have a front plate holder on it. I bought a new grill and took it to get inspected to find out that it failed inspection. The daytime running lights do not work because the vehicle had aftermarket lights on it and the car had a bald tire. After a week of calling they agreed to put a new tire on it but they refuse to fix the daytime running lights and told me I should have checked that when I bought the car. Not good customer service, the car was filthy when I picked it up and they deceive their customers. They knew well that the headlights were after market and the DTR lights didn't work. They failed to disclose this to me when I bought the car. In the state of MA the DTR lights have to work in order to pass inspection and now I have to pay for them myself if I want to pass inspection.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Omitting information is lying
I drove from Boston, MA to this dealer. Prior to coming, I asked if it was a smokers car and for the sales person to send me any pictures of the vehicle with any defects/damage. I also asked if there was anything I should know about the vehicle prior to making the trip. When I arrived I could smell smoke in the vehicle which was the first lie but not a big deal because I could pay to get it taken out. I asked why the car didn't have a front plate holder the salesperson told me he would mail me one. I purchased the car took it to a body shop to do some touch up painting where the auto body shop discovered that the grill was snapped in 5 places which is why it didn't have a front plate holder on it. I bought a new grill and took it to get inspected to find out that it failed inspection. The daytime running lights do not work because the vehicle had aftermarket lights on it and the car had a bald tire. After a week of calling they agreed to put a new tire on it but they refuse to fix the daytime running lights and told me I should have checked that when I bought the car. Not good customer service, the car was filthy when I picked it up and they deceive their customers. They knew well that the headlights were after market and the DTR lights didn't work. They failed to disclose this to me when I bought the car. In the state of MA the DTR lights have to work in order to pass inspection and now I have to pay for them myself if I want to pass inspection.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car