Reviews
Customer
Rachel was awesome!! She was very professional, polite, and very knowledgeable. This is the reason I drive 80 miles for service on my Ford vehicles
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service
The personal worked hard on getting me a great deal I will tell family n friends since 2017 I’ve bought 6 cars from Rodeo Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Auto Service
Rodeo Ford provides excellent service and they maintain a clean and friendly environment. Mirna is a knowledgeable professional that you can trust with the service of your car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tire replacement
Michelle was outstanding! I came in thinking I had a slow leak in a tire. Michelle was great keeping me informed and showing me the uneven wear on both rear tires. Found reasonable prices replacements and got them installed promptly. Very satisfied!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent customer service
I appreciate the EXCELLENT 5 star customer service. Mirna was my service advisor- she was personable, knowledgeable and kept me informed while I waited. Your facility is also very clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Luv the service advisor Heidi fast service , got it done right fast easy would recommend all day long best in the west valley all day
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rodger
I went in for an oil change. But what made me give them 5 stars was Heidi Winter. That was the best customer service I’ve ever had at a dealership. And she is the person I will always contact for any future service at ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quick Lane for 30,000 services
My experience with Quick Lane was great. Mirna does an excellent job of scheduling me for service and keeping me informed. She has great people skills and is very friendly and extremely knowledgeable. Mirna is a great asset to the Rodeo Ford service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Overall service was good
Overall good customer service, my service took a bit longer than planed but they covered my tire rotation to help cover the long wait which was nice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Gary, it gives us great pride to hear that you had a positive service visit with us! We hope to see you again! Regards, Alex Medina General Manager alexander.medina@earnhardt.com
Solid performer
I've been with this dealership exclusively for purchasing and maintaining my vehicles since it was built in 2004...back when it was a Penske-owned facility. It has undergone a lot of changes over the years, but has been a hassle-free auto dealership and I've had no problems with the employees or service. Since it came under Earnhardt's banner some years ago--and especially with the construction of its neighboring QuickLane building--its business model stabilized and continues to be a good dealership for the consumer in my estimation. Not to say it's perfect--no dealership is--but it's among the better Ford dealerships I've encountered thus far in the West Valley.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're more than happy to hear that your experiences are nothing short of stellar. We appreciate your business and we can't wait to see you again soon! Regards, Alex Medina General Manager alexander.medina@earnhardt.com