Reviews
Always first class
This has been the best service I have ever experienced. Mirna and the entire team have been an 11 on a scale of 1-to-10. If I have a low tire all I need to do is drop by QuickLane and they will take care of it, including resetting the TPMS at no charge just because I am a customer. Can't say enough.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ken, we are so happy that you had an amazing visit with us! We hope your car is running like new and we look forward to serving you again! Regards, Alex Medina General Manager alexander.medina@earnhardt.com
Oil change
Mirna she the best don’t ever let her go I love this person . She professional and has a great personality . She very honest and don’t sell you thing that you don’t need
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We can't tell you how nice it feels to hear that Mirna went above and beyond to make sure your experience at Rodeo Ford was a memorable one. Feel free to call or stop by if there is anything else we can do for you. Take care! Regards, Alex Medina General Manager alexander.medina@earnhardt.com
A satisfied customer Ford owner for life best auto
been doing return business with this ford location for over 15 years. I have always received excellent service every time. This was by 4th purchase from this location.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Charles, thank you so much for this positive review! It's so wonderful to know that our staff was able to give you the experience you were looking for! We couldn't be more grateful for your loyalty, and we look forward to many more years together! Regards, Alex Medina General Manager alexander.medina@earnhardt.com
Oil change and swollen lug nuts
Service advisor Heidi and a service manager Jerry offered great service and resolution for my lug nut issue. They always offer Quick Service on the oil change
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We couldn't be more appreciative of this positive review! We are so pleased to hear that Heidi and Jerry went above and beyond to make sure your car-buying experience went smoothly. Regards, Alex Medina General Manager alexander.medina@earnhardt.com
Escape
Very good service never had a problem with the staff in and out great coffee and donuts and popcorn could ask for anything better two many questions
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Thomas, we are thrilled to hear that you enjoyed our amenities and service. If we can help you out with anything else, please let us know. Regards, Alex Medina General Manager alexander.medina@earnhardt.com
DDONT BUY FROM HERE
BOUGHT A USED TRUCK. I UNDERSTAND ITS USED BUT WHEN THEY GIVE U A 500 MILE WARRANTY AND THERES AN ISSUE. THEY DONT STAND BEHIND IT OR FIX IT
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We're disappointed you've had issues with your pre-owned truck. I'd like the opportunity to learn more about these issues. Please contact me when you have a moment. I hope to hear from you. Regards, Alex Medina General Manager alexander.medina@earnhardt.com
Excellent service
My service rep was Amanda. She did a great job as did the service techs. I would recommend this team to anyone. I have done business with them for several years now and have always had a good experience each time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Gil, We're glad to see Amanda does his best to take great care of you. We will continue to bring you quality service and help you out with all your car needs. Please contact us again if any problem arises. Thank you! Regards, Alex Medina General Manager alexander.medina@earnhardt.com
Mrs. Debra Pecha Fiedler
The young man that help me out in the service department was new in did an awesome job at helping me. He was accommodating and answered questions I had very well.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Debra, We love having you as a part of our family and we are even happier to hear that we always give you a 5-star visit! We appreciate you letting us know how we're doing and we hope to see you again. Regards, Alex Medina General Manager alexander.medina@earnhardt.com
Owner
Efrain Perez helped me the process. I had two cars worked on and they were able to work on them back to back saving me a lot of time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jerome, Thanks for taking the time to share your experience with us! Efrain is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. Regards, Alex Medina General Manager alexander.medina@earnhardt.com
Great Service
Richard was excellent as always when I bring in my vehicle. He is an excellent representative of Rodeo Ford. I would recommend him to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ed, Thanks for taking the time to share your experience with us! Richard is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. Regards, Alex Medina General Manager alexander.medina@earnhardt.com