Reviews
Amazing Service
Great Service, honest people. Best Dealsership I ve dealt with. Service people are amazing. I was there for a repair recommended by another dealership. After inspection, it turned out to be an upsale from the other dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much, Favid! We're so glad to hear that you had a positive experience with our team at Kelly Nissan of Woburn. We take pride in providing honest and reliable service, and we're happy we could help you avoid unnecessary repairs. We look forward to assisting you again in the future!
Great service
Went in for and inspection sticker quick and great service Phi Phi Hoang took care of me when you go in make sure you ask for him he will take care of you and give you great customer service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Nick! We're so glad to hear that Phi Phi took great care of you and provided excellent service. We truly appreciate you recommending him, and we're happy to know your inspection sticker experience was quick and seamless. We look forward to seeing you again at Kelly Nissan of Woburn!
Great Service!
Great service! Phi Phi was very helpful. There was a slight delay in fixing my car due to a tire being out of stock and Phi Phi called several times to keep me updated on the progress and when the car would be ready!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much, Nicole! We're so glad to hear that Phi Phi kept you informed throughout the process and provided excellent service. We always strive to keep our customers updated and make sure everything goes smoothly, even when there are delays. We appreciate your patience and look forward to serving you again in the future!
They Make it EASY!! Oil Change++
Always a great experience with Kelly Nissan of Woburn. I had an oil change, tire rotation and inspection sticker update all while waiting in their customer lounge getting caught up on email!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing this with us, Kathie! We're thrilled to hear that you had a great experience with us and were able to take care of everything while relaxing in our customer lounge. We appreciate your continued trust in Kelly Nissan of Woburn, and we look forward to seeing you again for your next service visit!
Best Experience - Go here!
I have been leasing with Kelly Nissan of Woburn for the last five years, and I have nothing but great things to say about everybody that works there. Jesus in service is excellent and very knowledgeable, London in finance is extremely courteous, friendly and helpful. Joe from sales even remembered me years later! Always great service and amazing atmosphere!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Nika! We truly appreciate your kind words. It's wonderful to hear that Jesus, London, and Joe have made such a positive impact on your experience with us. We're grateful for your continued trust and look forward to providing you with excellent service for many more years to come!
Fast and easy
Came in took care of the problem fast and easy Fair price and very friendly thank you Jesus will be back beat dealership around Thank again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Alfredo! We're thrilled to hear that Jesus was able to take care of your needs quickly and that you had a positive experience with us. We truly appreciate your business and look forward to seeing you again soon! Thanks again for choosing Kelly Nissan of Woburn!
Fantastic dealer!
Fantastic dealership to work with as they are extremely professional and courteous! They were great to deal with when purchasing my car and service has been fast with good pricing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Andy! We're so glad to hear that your experience with both purchasing your car and servicing it has been great. We strive to provide professional and courteous service, and it's awesome to know that we met your expectations. We appreciate your business and look forward to continuing to serve you in the future!
Thank you so so so much for all your help!!!!!! :)
Jesus was such a great help with our routine service and replacement of rear brakes for our 2019 Rogue. He was very attentive and knowledgeable. Highly recommend!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much, Michelle! We're thrilled to hear that Jesus provided you with excellent service for your 2019 Rogue. We truly appreciate your recommendation and are glad to know you had a positive experience. We look forward to assisting you again in the future!
Do not go their
Horrible experience was lied to giving the wrong information and treated with such disrespect from the service manager. The only positive was Jesus who was professional but I was told I needed a rear sensor and compressor which they already fixed the rear sensor by them in the past and was told if it’s the same issue with the sensor that item I would not have to pay for. Then they gave me the quote which included the rear sensor. I stated I was told if it’s the same sensor that I would not have to pay for that part. They then stated it’s not their problem that their representative gave me the wrong information and that I would be charged! Thankfully i went to Nissan in Lynnfield and found out they lied about the repairs needed and I didn’t need any work done! They almost stole $2200. For a repair that wasn’t needed. Absolutely disgraceful.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Laura B, thank you for taking the time to leave us feedback about your experience with us. We appreciate you bringing this experience to our attention. We would like to have a better understanding about your experience. Please reach out to our GM Steve at (781) 835-3500 at your earliest convenience and we will do our best to resolve this with you.
Best dealership
I really love it at Kelly Nissan. I bought my car from there and everytime I go there for maintenance for my car I’m completely satisfied. Everyone does a great job but Phi Phi is the best HANDS DOWN. I always book my appointments with him!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Jay! We're thrilled to hear that you've had such a great experience every time you visit, and we're especially happy to know that Phi Phi has made such a positive impact on your visits. He truly is a valued member of our team! We look forward to serving you again in the future. Thanks for choosing us!