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Kelly Nissan of Woburn

(3,774 reviews)
Visit Kelly Nissan of Woburn
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:30am–7:00pm
Tuesday 8:00am–8:00pm 7:30am–7:00pm
Wednesday 8:00am–8:00pm 7:30am–7:00pm
Thursday 8:00am–8:00pm 7:30am–7:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 8:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2021 consumer dealer award
New (844) 327-6569 (844) 327-6569
Used (844) 327-6576 (844) 327-6576
Service (844) 327-6595 (844) 327-6595

Reviews

(3,774 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Nissan of Woburn from DealerRater.

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great day!

very professional, also very welcoming. Very grateful for this dealership, helped me out with financing my new car. really appreciated their help, I recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks, Jake! We're thrilled to hear that you had a great experience with our team and that we could assist you with financing your new car. We truly appreciate your recommendation and are always here to help whenever you need us. Enjoy your new vehicle, and thank you for choosing Kelly Nissan of Woburn!

Great service

Great sales department ! We received our new car same day!! Very happy with our pathfinder. Everyone was super nice and helpful. Would use them again!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Sarah! We wanted to reach out and thank you for sharing your experience with us! We’re so happy to hear that you had a great experience with our sales department and that you’re enjoying your new Pathfinder. Our team strives to make the car-buying process as smooth as possible, and we’re glad to see we succeeded. We look forward to assisting you again in the future!

Excellent customer service

Outstanding customer service, would bring car back again for service!! Jesus was professional and he explained everything to me. Service was performed in a very reasonable amount of time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you, Janet! We're so glad to hear that Jesus provided you with excellent service and took the time to explain everything clearly. We truly appreciate your feedback and look forward to serving you again in the future. Thank you for choosing Kelly Nissan of Woburn!

Went above the call of duty

Jesus went above and beyond his call of duty. Very pleasant, He made sure that everything was up to regulation standards. Jesus represented the dealership very well. If I’m ever in the area and in need of servicing again this is the place I will come back to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Thank you so much, Jason! We’re thrilled to hear that Jesus went above and beyond to make sure everything was handled to your satisfaction. We truly appreciate you recognizing his dedication and professionalism. We look forward to welcoming you back for any future service needs. Thanks again for choosing Kelly Nissan of Woburn!

Excellent service

Another great service experience! Went in for an oil change and sticker. Found brake issues and able to fix them same day! In and out in 2 hours - incredible. Service people are great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, PG! We're so glad we could take care of your oil change, sticker, and brake issues all in the same visit. It's great to hear that everything was completed so efficiently. We appreciate your trust in our team, and we're always here to help! Looking forward to seeing you again for any future service needs.

Timely & efficient

Very responsive, work performed well, timely and good communication. Performed warranty work as well as general maintenance. Very well organized operation. The service department is spotless and bright.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Thank you for sharing this with us, Rob! We’re glad to hear that your experience with our service department was smooth, timely, and well-communicated. We take pride in providing a clean and organized environment for our customers, and it’s great to know you noticed that. We truly appreciate your feedback and look forward to continuing to serve you!

Great Service

The service was excellent and they worked on my car the same day!!! Thought I would have to leave my car overnight since I did not have an appointment but they were very happy to squeeze me in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you, Geraldine! We're so glad we could accommodate you and get your car serviced the same day. Our team at Kelly Nissan of Woburn always strives to go above and beyond for our customers. We look forward to seeing you again for any future service needs!

Car for oil change, set up appointment online. on

Went for a Complimentary oil change, work with Phi, he explained everything and did not try to sell me something I did not need. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Michael! We're so glad to hear that Phi Phi took the time to explain everything to you and made sure you received the service you needed without any pressure. We appreciate your trust in us and look forward to helping you again in the future!

Amazing Service

Great Service, honest people. Best Dealsership I ve dealt with. Service people are amazing. I was there for a repair recommended by another dealership. After inspection, it turned out to be an upsale from the other dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much, Favid! We're so glad to hear that you had a positive experience with our team at Kelly Nissan of Woburn. We take pride in providing honest and reliable service, and we're happy we could help you avoid unnecessary repairs. We look forward to assisting you again in the future!

Great service

Went in for and inspection sticker quick and great service Phi Phi Hoang took care of me when you go in make sure you ask for him he will take care of you and give you great customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Nick! We're so glad to hear that Phi Phi took great care of you and provided excellent service. We truly appreciate you recommending him, and we're happy to know your inspection sticker experience was quick and seamless. We look forward to seeing you again at Kelly Nissan of Woburn!