Skip to main content

Mercedes-Benz of San Diego

(662 reviews)
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

Reviews

(662 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of San Diego from DealerRater.

Want to share your experience with this dealership?

Write a review

This is my 3rd Mercedes with MBSD and with Ryan Zatt.

This is my 3rd Mercedes with MBSD and with Ryan Zatt. He’s the reason I keep coming back. He makes the whole process easy and goes the extra mile to make the experience outstanding everytime! Highly recommmed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you've had consistent, outstanding experiences with our team at Mercedes-Benz of San Diego. Your recommendation means a lot to us. Looking forward to assisting you again in the future!

very polite, informative sales team, comfortable and very

very polite, informative sales team, comfortable and very clean dealership, will highly recommend to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Mercedes-Benz of San Diego. We're pleased to hear that you found our dealership comfortable and clean, and our sales team informative. Wishing you all the best.

I had a fantastic experience purchasing a vehicle here.

I had a fantastic experience purchasing a vehicle here. I purchased a used GLS 450. My salesperson, Kari, and the finance manager, Jose, made it so easy. They were very responsive, both during and after the sale. I would absolutely recommend this dealership and working with the two of them specifically.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review and recommendation. We're glad to hear our team at Mercedes-Benz of San Diego made your GLS 450 purchase experience smooth. All the best with your new vehicle.

MBSD set aside and held a vehicle for us without a penny

MBSD set aside and held a vehicle for us without a penny of cash required. When the van was delivered Denis was super helpful explaining all the details of the transaction and later the details of the vehicle. Very helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review of Mercedes-Benz of San Diego. Great to hear our team was helpful in facilitating your van purchase.

FRANK THE CROOK IS THE BEST of all time at MB of San

FRANK THE CROOK IS THE BEST of all time at MB of San Diego !!, done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Glad you had such a positive experience with our team at Mercedes-Benz of San Diego. Appreciate your feedback.

I bought a used car from Bob Matson and he was very

I bought a used car from Bob Matson and he was very helpful, answering every question.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Mercedes–Benz of San Diego. We're pleased to hear our team were helpful with your purchase. Best wishes from all of us here.

Frank was AMAZING!

Frank was AMAZING!!! This was such a great experience! I highly recommend Mercedes Benz of San Diego!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive feedback about your experience at Mercedes-Benz of San Dedigo. Thank you for recommending us.

I had a great experience with Frank.

I had a great experience with Frank. He was knowledgeable, clear, and easy to work with. I would highly recommend buying thru him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with our team at Mercedes-Benz of San Diego. We appreciate the high recommendation and are pleased to hear that everything was handled smoothly.

Michelle de Bella was very helpful and bent over

Michelle de Bella was very helpful and bent over backwards to accommodate us on our purchase of GLE 350. Jay was also present in coordinating our needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with our team during your purchase of the GLE 350 at Mercedes-Benz of San Diego. We appreciate your recognition of their efforts to meet all your needs. Your feedback is invaluable to us.

Excellent.

Excellent. Came and got what we wanted for a great value without any haggle! We are very happy and will be back soon!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience at Mercedes-Benz of San Diego. We are glad to hear you found value in our straightforward approach and were able to get what you wanted. Feel free to reach out for any further needs.