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(355 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Porsche Naples from DealerRater.

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Service appointment was scheduled and handled perfectly

Service appointment was scheduled and handled perfectly by Victoria the service advisor. She was perfect in every way possible. The dealership is very professional and courteous

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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From making the appointment, dealing with Victoria &

From making the appointment, dealing with Victoria & service team, arriving at Service Dept & communication during service, all was outstanding. It was a pleasure from beginning to end!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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we got the immediate help for a flat tire, and were able

we got the immediate help for a flat tire, and were able to continue our trip within less than an hour. Lounge area was pleasant we had a couple espressos while waiting

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Had a leak in my passenger side from a blocked AC pipe.

Had a leak in my passenger side from a blocked AC pipe. Porsche of Naples diagnose the issue and corrected it as usual. The service and courtesy was exemplary..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Outstanding customer service from our sales rep, Jorge

Outstanding customer service from our sales rep, Jorge and our service rep, Victoria. Very pleased from start to finish. The communication and follow through were world class.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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This dealership is Highly recommended!

This dealership is Highly recommended!! Victoria is one of the best service advisors I?ve ever had. Great communication throughout the entire process. Never disappoints.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Quick, complete, no hassle, professional.

Quick, complete, no hassle, professional. Just like you would expect from Porsche Naples. My service professional Tatiana is fantastic and very responsive. Overall great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My Service Advisor at Porsche of Naples was excellent.

My Service Advisor at Porsche of Naples was excellent. She reminded me that service was due, informed me of the components of the service to be provided, and that there were two Recalls to be attended to in addition to the scheduled maintenance. Also, she arranged for a loaner vehicle due to the overnight requirements of the service. Further, when I picked up my vehicle after the service was completed, she explained the timing and detail of the next service to be performed in 2026.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Every aspect of the Porsche Naples dealership is above

Every aspect of the Porsche Naples dealership is above and beyond. I always feel respected and valued there. Excellent customer service and overall amazing product.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Jean, we're happy to hear you had such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I had a great experience with the Porsche service

I had a great experience with the Porsche service department. Tatiana, my service advisor, was professional, detail-oriented, and truly focused on customer care. She kept me informed throughout the process and followed through on everything. Top-notch service all around-highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Peter, we're happy to hear you had such a positive experience with our team! Thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Porsche Naples to have earned it.