Reviews
Waste of our time
We test drove several vehicles yesterday an found one we were interesting pay full asking price for. All were wanting was to pay off our trade in. The manager asked us at the end of the day if they were to give us the price needed to pay off our trade in if they would have our business. We told him yes; however, we needed to pick up our boys before daycare closed. We get a call later twice that night and again this morning offering below our pay off amount. Andy Mohr does not keep their word and low ball you on your trade in. Do your research before coming here. We knew our pay off as well as what our car was worth via N.A.D.A (what the banks use when you get a loan). N.A.D.A was at least $2,000 more than what they were offering for our car.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Service Appointment
Service Advisor greeted me promptly and cleary explained the problem and process for repair. He then followed up with phone call recommending a re-programming of the transmission which I agreed to.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that everything went so smoothly! Thanks!
Great service
I would recommend Jorge as a salesperson. He was friendly,patient and answered all of my questions. I will definitely request him in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to hear that you enjoyed working with Jorge! Thanks for sharing!
Great Experience in Leasing
Great Experience in leasing my first time. Staff was very knowledgeable and helpful. They went above and beyond to find the vehicle I wanted with all the features
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's great to hear, Kelly! We hope you enjoy your new vehicle!
Deer in the headlights
Had a collision with a deer one early morning. I took my Explorer to the Andy Mohr Collision Center in Fishers. They took care of everything and did a great job with the repairs. The experience took the sting out of the headache of an accident.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quick in and out, but not everything resolved
The service people were courteous and efficient, but the car is noisy when first started up. The technician looked at the exhaust system with a flashlight and that’s all. He said I would have to leave it overnight, but since I live 45 miles away I declined. Since the service I have had a new issue—-the accelerator or throttle is sticking and sometimes races the engine when it should be idling.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Awesome
I was looking for a reliable vehicle. Sales agent and finance agent were very nice. I got a new car. Really happy and excited. Thanks again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear that you enjoyed working with Yogi, and we hope you enjoy your new vehicle!
Collision Repair - excellent
Had to drop my car at Andy Mohr collision center after an accident. The center kept me informed continuously from day 1. The repair that was done looks great. Highly recomend Andy Mohr collision center for you auto repairs. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that we were able to get you back out on the road, and that your vehicle is back in tip-top shape! Thanks for taking the time to share!
auto services
I appreciate Angela Crawley specifically for her help through all my service experience. She was fantastic with my warranty and a wonderful employee at Andy Mohr GMC in Fishers. They will always be my choice for my next car. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate your loyalty! Thanks so much!
Repair
Was very satisfied , Bob Flynn help a lot to get my throttle body fixed - you replaced one in 8-2016 , so he saw that this one was warrentied ! Saved me a lot of money - i always had good luck with Mohr on my repairs- now their “quick Lube” is not on my like list , it is a whole different story !!!!!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair