Reviews
Great service and very nice to deal with.
Service was good and quick. Service writer was very good at explaining what they had found leaking and where it was coming from. Very helpful from start to end
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that our service team was so helpful in getting you back out on the road, Brian!
Great to work with
Great experience and Gil was a great salesman. Would recommend to family and friends. Although we have had it only a day, love it so far
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate your recommendation, Breck! Thanks!
Back Their Cars
My daughter and I were looking for a used dealership that was honest and stood behind their product. This place was recommended and she found the car she was wanting there and at 2 other locations. We chose this one because of the recommendation and how attentive James Perry was to my daughter's special circumstances. We decided to by the car from there. Being a used car with a lot of miles, we experienced some problems shortly after purchasing it As Is. After some conversations with Steve and Bob we were able to agree on a fair deal. I believe they are fair and would buy another car from them.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service
Great service. The service dept kept me informed every step of the way. Great communication. They called several times to provide progress updates. Work completed on time
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for taking the time to share, Peter!
Great to deal with
Patrick is the best salesman was very helpful and easy to work with. Very knowledgeable about GMC and reviewed all setups with us. Mariah also was helpful and explained in detail warranty program. Will be back for our next purchase
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We hope you enjoy your new vehicle!
Service Mediocre
The person I worked with was extremely nice & friendly. However, I brought my car in for a recall on the windshield wiper part. The Lady on the phone said it would take less than a hour to replace if I made an appt. I made an apt, came in, and next thing you know, 2 hours later my car is still not done. I went out and had to ASK what was taking so long, only to see my car up in the air, I then asked why my car was up in the air for a windshield wiper replacement. Come to find out, the technician lost a nut somewhere in or around my car. When I asked the service person if they found it, he said no, they were using another one. When I asked the tech if they were able to find the nut he said yes. That does not make me confident that it most likely is inside my engine somewhere rattling around.. I live all the way in Avon, I came to you guys at 3 pm and did not leave until 5. I have two babies that I had to get home to pick up from daycare and I was very late. I also asked the man if they could just check out my reverse camera really fast, not repair but just look if there was a loose wire- which I thought with what I had been through it would be no big deal, they said it would be a $115 diagnostic fee. So again, I am taking that business elsewhere , where they do not charge the diagnostic fee but just charge for the repair. I will probably not bring my car back for service here as it was very inconvenient and slow.
- Customer service 2.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Tammy is the best!
Tammy Worley is the reason I continue to come to Andy Mohr. Tammy goes above and beyond for her clients. She stays in touch and reached out to me at exactly the right time. Tammy then found me the color and options I wanted, she is the best! Thank you Tammy for all your hard work, I couldn't be happier!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Experience was great
I was in to look at used vehicles and Tami helped me out alot, I let her know what I was looking for and she was able to show me a few to look at.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Impressive
I was empressurprised with Tami Worley, as she was very knowledgeable and easy to work with. She knew the products very well and willing to help me in any .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience!!!
Very easy transaction. We really enjoyed the whole experience. We found the vehicle online, walked on the lot and picked out our truck, test drove it... and drove it home. :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car