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Dick Hannah Subaru

(2,665 reviews)
2024 state dealer award
View 13 awards
2024 state dealer award 2022 state dealer award 2020 state dealer award 2017 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,665 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dick Hannah Subaru from DealerRater.

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I came to look at a used Subaru which ended up not being...

I came to look at a used Subaru which ended up not being what i wanted. Peter worked very hard to find me a different Impreza that suited my needs. He explained the process and value superbly and I left with a 2014 Subaru Impreza.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best experience ever! I have a very challenging credit...

Best experience ever! I have a very challenging credit past and they went above and beyond to get me a car and payments that would work with my budget. Mathew Lake was so awesome, he put up with my multiple texts and calls, basically holding my hand thru the whole process. Amar in financing was just as amazing and actually gave me a hug when the final process was all said and done. Would highly recommend them for anyone's car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great place to buy a Subaru

Huyen Hoang was a great salesman, from the test drive to covering all of paperwork, and also everything about the car a 2014 Outback. Thanks for your help Huyen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ron is the guy to see- he fights for you and will give...

Ron is the guy to see- he fights for you and will give you an amazing deal! Overall great experience and we walked away with a beautiful 2014 crosstrex-- best car buying experience ever.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was very pleased with the experience at Dick Hannah...

I was very pleased with the experience at Dick Hannah Subaru, Jeremiah was helpful and did not feel pressured during the experience. I traded in a leased car, they worked with me to get payments where they needed to be and the finance department was very helpful as well. I am very pleased with my new Forester and glad to be out of the VW lease.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy buying process

I was very pleased with the experience at Dick Hannah Subaru, Jeremiah was helpful and did not feel pressured during the experience. I traded in a leased car, they worked with me to get payments where they needed to be and the finance department was very helpful as well. I am very pleased with my new Forester and glad to be out of the VW lease.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

We got fantastic service from Ean Pierce our salesman. He made the leasing experience so easy, he did all the legwork, all we had to do was ex[lain what we were looking for and he found it for us and got us a great price too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Positive Buying Experience

The salesman working with me, Sam Gibbs, was incredibly knowledgeable about the vehicle and was able to answer all my questions quite easily. I have a steep driveway at my house, and the Dick Hannah team was kind enough to allow me to take the car to my house (over nine miles from their dealership) to ensure the car had the necessary ground clearance. That helped put my mind at ease prior to purchase. Sam gave straight answers to all of my questions, and also volunteered a lot of helpful information that has helped my car ownership start off on the right foot. I am pleased with my purchase.Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good Shopping/Buying Experience

The salesman working with me, Sam Gibbs, was incredibly knowledgeable about the vehicle and was able to answer all my questions quite easily. I have a steep driveway at my house, and the Dick Hannah team was kind enough to allow me to take the car to my house (over nine miles from their dealership) to ensure the car had the necessary ground clearance. That helped put my mind at ease prior to purchase. Sam gave straight answers to all of my questions, and also volunteered a lot of helpful information that has helped my car ownership start off on the right foot. I am pleased with my purchase.Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The salesman working with me, Sam Gibbs, was incredibly...

The salesman working with me, Sam Gibbs, was incredibly knowledgeable about the vehicle and was able to answer all my questions quite easily. I have a steep driveway at my house, and the Dick Hannah team was kind enough to allow me to take the car to my house (over nine miles from their dealership) to ensure the car had the necessary ground clearance. Sam gave straight answers to all of my questions, and also volunteered a lot of helpful information that has helped my car ownership start off on the right foot. I am pleased with my purchase.Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.