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Dick Hannah Subaru

(2,666 reviews)
2024 state dealer award
View 13 awards
2024 state dealer award 2022 state dealer award 2020 state dealer award 2017 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,666 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dick Hannah Subaru from DealerRater.

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We weren't going to stop at the Subaru...

We weren't going to stop at the Subaru dealership...didn't think Subaru styles looked good, but had to be through about our new car search. What a surprise!!! Not only did Subaru have the exact car we were looking for in terms of quality, performance, and aesthetics but they had many styles to choose from all within our budget. Too Subaru's credit, all of the salesmen we worked with were very knowledgeable about every car and demonstrated to us that they weren't playing any games when negotiating the pricing of the car we were purchasing and the value of our trade in. We were delighted with the whole experience. We are now a Subaru family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I had a great experience with Dick Hannah Subaru and our...

I had a great experience with Dick Hannah Subaru and our salesman Tuan Bui. There was no pressuring, no sense of having to rush through any part of the process, just efficiency, and first class service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The reason Dick Hannah Subaru's service department...

The reason Dick Hannah Subaru's service department gets all 5's is because of Frank and Tonya. They are friendly, knowledgeable , and really know the meaning of customer service. Both Frank and Tonya deserve some recognition. I felt like I was family, and that they were truly concerned and I felt confident they could get the job done. I wish everywhere I went, there was a Frank and a Tonya.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mike Krewi and Kamal Chaer made my purchase fast and...

Mike Krewi and Kamal Chaer made my purchase fast and easy. I knew what I wanted and what I was willing to spend and they made it happen. Mike made sure I was well taken care of and comfortable as they did my paper work. Explained all the options and showed me how to work everything in the Subaru. Not only answered all my questions but explained everything in detail. Great customer service was so good I plan on taking my subaru back to Dick Hannah for all it's maintenance and I live in Beaverton. Thank you guys! I will refer all my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

I bought a Subaru Crosstrek from Dick Hannah Subaru. ...

I bought a Subaru Crosstrek from Dick Hannah Subaru. The sales staff were very professional and knowledgeable . Mike Krewi was fantastic. He anticipated our needs and guided us every step of the way. I was so pleased with my experience that I am bringing in another family member to buy a car soon. Thanks Mike for all your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

A great experience....Brian was very easy to deal with...

A great experience....Brian was very easy to deal with and no pressure at all...I highly recommend DickHannah Subaru! If you want a great selection and ease of terms call or see them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was a great first experience we were greated as soon...

It was a great first experience we were greated as soon as we got. There they really listen to what I was looking for. They made sure that they found the car that I wanted and I love my new car. It was a great experience I never felt pressured into doing something that I didn't want. This is a place that I plan to go to when I need any future car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Thank u!

Very professional upfront, and appreciative!... Jeremiah was nice and patient, pleasant, we knew exactly what we wanted, the did offer extras but not pushed them. Will buy with the again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Quick, easy and friendly. Tim was a pleasure to do...

Quick, easy and friendly. Tim was a pleasure to do business with. I would recommend Dick Hannah Subaru to all my friends. My wife and I are life long Subaru buyers and will continue to buy from Dick Hannah Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Went in on Saturday afternoon for Xpress service. I...

Went in on Saturday afternoon for Xpress service. I brought a book to occupy myself while my oil was changed. Michael has a pleasant disposition and ready to help. I am pleased with the whole experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.