Reviews
Write a reviewMechanic A Herc Rentals
I always have excellent service they pick up my vehicles repair them and return them as quick as they can. If there are issues found that weren't known about before hand they always call to get approval before going forward. That is the reason why they get all of my fleet trucks for repairs. Thanks to Paul and Zach
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Car maintenance
Prompt, courteous and thorough. I purchase my 2010 Fusion at this location and take it there for all my servicing needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Carol, your positive review means a lot to us and we?re happy we could help you! If there is anything else we can do to assist you, please let us know! Take care!
2016 Ford Explorer Purchase
Hazi, Fred and the rest of the team went above and beyond to make this deal happen. The level of commitment is rare in a car buying experience. I feel they really heard me and considered what I wanted. I would recommend anyone to future ford based on my customer service experience and satisfaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Routine Service
Welcomed back by name even though the Service Rep did not have any paperwork to go by. Fast, easy check-in with no pressure to do more than I asked for. Provided with a ride home and back in timely fashion by friendly courteous drivers. Final bill was as quoted and when I got my truck back found that it had not only been washed but cleaned inside as well ! Job well done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Our staff works hard to go the extra-mile for our valued guests, Paul. If there is anything else we can do to assist you, please let us know. Take care!
Thank you!
My sales rep was kind, considerate, and compassionate for the duration of my experience at future ford. She was privy to me being person and not another sale, which was an immense comfort and allowed me the liberty to arrive at important decisions. I will be recommending her to any and all who ask; in fact I have already do so!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your feedback of our Staff's outstanding service, Alexander! We hope to be of service to you again! Take care!
Great people
Overall we haven't come to terms on a car yet but they do make every effort to make sure you are getting the car you want.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Best dealership ever!
Best Car buying experience every time. I will never go anywhere else. Great staff and overall experience,
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Taryn. Safe travels!
Excellent Carolyn Buying Experience
Hazi is a great salesman. He did a wonderful job on helping us to find the right vehicle that we were looking for. Fabian in finance was also wonderful. He even got us approved for a lower rate with ano there credit union that was a whole 1% lower than what we were quoted by our own credit union.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Reviews like yours provide encouraging feedback. We try to provide all of our guests with a great atmosphere and world-class service that you can trust.
F150 2.7 crew cab
Please give Sal a raise or at least some free oil changes and car washes to his F150. Sal's a man of integrity, and he's not your typical auto salesman. When it comes to the F150s he is like a specialized F150 professor.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Samuel, your positive review means a lot to us and we?re happy we could help you! At Future Ford Lincoln of Concord, we value our customers and we look forward to seeing you on your next visit. Take care!
Great experience.
We bought a new car here. Team was helpful and friendly. Service team also excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase