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Lithia Chrysler Dodge Jeep Ram of Great Falls

(704 reviews)
Visit Lithia Chrysler Dodge Jeep Ram of Great Falls
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–5:30pm
Tuesday 9:00am–6:00pm 7:00am–5:30pm
Wednesday 9:00am–6:00pm 7:00am–5:30pm
Thursday 9:00am–6:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2024 state dealer award
View 15 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2018 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award
New (888) 894-0527 (888) 894-0527
Used (888) 894-0841 (888) 894-0841
Service (888) 897-6182 (888) 897-6182

Reviews

(704 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram of Great Falls from DealerRater.

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Superb service!

Wife and I don’t have the best credit and needed to add a second vehicle to help with carting the family around. So after fighting with a couple banks to get approved, we finally just went into this dealership to give it a shot. We went in trying for something a little too cheap (probably would have broke down soon after purchase). Brent was incredibly helpful and knowledgeable and made sure we got into something that fit our needs and budget perfectly. Not only that but they were so fast! We were in and out in no more than 2 hours. Even the paperwork was painless. Overall, the best experience I’ve had with purchasing a car. I will be recommending to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wife and I don’t have the best credit and needed to add a...

Wife and I don’t have the best credit and needed to add a second vehicle to help with carting the family around. So after fighting with a couple banks to get approved, we finally just went into this dealership to give it a shot. We went in trying for something a little too cheap (probably would have broke down soon after purchase). Brent was incredibly helpful and knowledgeable and made sure we got into something that fit our needs and budget perfectly. Not only that but they were so fast! We were in and out in no more than 2 hours. Even the paperwork was painless. Overall, the best experience I’ve had with purchasing a car. I will be recommending to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Jeep Purchase

Everyone was very nice to work with. The purchase was a good expericence for us. We would shop at Lithia Chrysler Jeep Dodge again in the future.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buying my car

The service here is amazing. Especially the finance guy who helped me get my vehicle. His name was Shawn A. Very good customer service, was very nice. I overall, had an amazing experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My experience with Lithia in Great Falls, Montana was...

My experience with Lithia in Great Falls, Montana was amazing. They are so friendly and made everything so easy. I would highly recommend buying your vehicle at Lithia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Craig at Lithia in Great Falls, MT helped me out...

Craig at Lithia in Great Falls, MT helped me out immensely. Immediately answering any questions I had prior to arrival and took care of my purchase once I got there. Answered all questions, great conversation, and made sure I was comfortable with the purchase. Did not have the bad “car salesman stigma”.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Mitch was extremely helpful and very knowledgeable about...

Mitch was extremely helpful and very knowledgeable about everything. I had a very pleasant experience. I would do business with Mitch again as I am extremely happy with my new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The sales team was awesome. Found me exactly what I was...

The sales team was awesome. Found me exactly what I was looking for but a better model. Very happy with my truck. I would definitely come back and refer others to Lithia Chrysler Jeep Dodge of Great Falls.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The guys working the lot are very friendly and polite....

The guys working the lot are very friendly and polite. Then are respectful of your time and truly do listen to what your looking for. Tyler you rock!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Bobby always does a great job taking care of my truck! He...

Bobby always does a great job taking care of my truck! He is very friendly and always honest about what needs done to my truck!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.