Reviews
Amazing experience!!
I went in to the dealership being upside down really bad from another dealer and there amazing team was able to help me get into a brand new truck ..... it was a difficult thing for them to do but they were able to get it done and I could not be happier !!!! Jeremy and Dan were the salesman who helped me and they were professional up front and honest with me !!! I will definitely be back for my next vehicle !!! I highly recommend these folks !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Dealership!
Was a great buying experience. Shawn Arnold was a great sales person. Brian Belderrain the general manager worked directly with me giving me a great deal, and Abe Shilling the finance manager was outstanding getting me a great rate! thanks again guys!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent service and vehicle
Dan was professional and helped my wife and I get a great deal on a certified Jeep Cherokee. Dustin was great too all business will buy again thanks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Refuse to fix lights on car when sold to me after they said
I drove off the lot my water pump went out had to have them tow it! My breaks and taillights don’t work! They said they would fix but when it got to expensive they decided I can fix myself! It’s 1200 dollars to fix! It’s a Mercedes and they knew it was a lemon! I’m so upset I still can’t drive my car!
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Not happy!! No break lights they refuse to fix it!
I will never go to another Lithia there GM told me I can fix the break light and tail light myself I thought you couldn’t let someone leave a lot without all lights working! They paid for my water pump that went out 30 miles after I left the lot! But the GM told me they fixed all their going to! 😡 so I bought this car 2 weeks ago and I still can’t drive it! It’s a Mercedes so I have to take to a Mercedes dealership just to fix the lights! 1200 dollars to fix! Don’t go to this dealership!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Vehicle purchase
The purchase went very smooth considering how it was done. I made the purchase via phone calls and having a local mechanic inspect the vehicle. Lithia delivered the truck to me along with the paper work in a timely manner and the deal was complete. The vehicle was as advertised and I am happy with purchase at this point.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing customer service
The staff at Lithia, Chrysler, Jeep and Dodge were wonderful including our lovely sales rep John.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
The people at Lithia are amazing. Helped me with my flat tire. Thanks Guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service visit
Great service from Lithia. Took the car in and an hour later it was done. They had everything ready for the work to be done and wasted no time. I like that. But the real nice thing is they took care of me personally and treated me as if I was their only customer. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Repairs in the service department
My experience with the service department was excellent. My truck was repaired with no objections and was completed in a timely manner. I was very satisfied with my experience with my service in the service department at the Lithia dealership in Great Falls, MT.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase