Skip to main content

Lithia Chrysler Dodge Jeep Ram of Great Falls

(704 reviews)
Visit Lithia Chrysler Dodge Jeep Ram of Great Falls
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–5:30pm
Tuesday 9:00am–6:00pm 7:00am–5:30pm
Wednesday 9:00am–6:00pm 7:00am–5:30pm
Thursday 9:00am–6:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2024 state dealer award
View 15 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2018 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award
New (888) 894-0527 (888) 894-0527
Used (888) 894-0841 (888) 894-0841
Service (888) 897-6182 (888) 897-6182

Reviews

(704 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram of Great Falls from DealerRater.

Want to share your experience with this dealership?

Write a review

Good service...

Very happy with the level of service and the responsiveness of the service staff. Not quite as happy with the cost, but then who is these days?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Recall fix

Great service. Had to wait weeks to be scheduled for a recall though.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Larry Parker

The Customer Service Person (Devon) was exceptional in explaining the process and evaluation of the repairs needed to my Ram 2500 . The Mechanic was also quite informative. I feel comfortable knowing my truck with get taken care of . Thanks !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Safety Recall and front alignment

I brought my vehicle in for a safety recall on the cruise control, and to get the front alignment corrected. My truck pulled to the right. Devin, Katie and Bobby in the Service department have excellent customer service. It's very hard to align Ram's new trucks. The mechanics/technicians corrected the right drift and I am thankful. The cruise control was also corrected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

After purchasing 61 vehicles

After purchasing many vehicles in my lifetime (61 to be exact) from dealerships I met a truly outstanding sales consultant. His name is Matt Odell of Lithia Dodge Chrysler in Helena, MT. As a physician in a retired colonel from the Air Force i've met many many people. Matt truly understands people and knows how to work with them. I would recommend him to anyone without reservation or hesitation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Recall work done

This dealership always goes above and beyond to get the best deal for me and my family's needs. Whenever there is questions or services needed, they are spot on with getting me taken care of ASAP.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Great Dealership!!

This dealership was very wonderful to work with. I have bought into new units from them in the last 2 years! They gave me top dollar for my trades and my new units were always clean as a whistle and full of fuel, ready to go! Stop in and ask for Abram or Jeremy, they will take care of you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Happy customer

Very happy and proud owner of a new 2018 Dodge Ram 1500, that I was able to purchase thanks the the help of the salesman Richard an the finance staff; which took in consideration that we were returning customers and made it their mission to get us financed with now problems. Very happy with my new vehicle 👍🏽

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent

Very friendly. Found extra discounts for us to use. Had the color truck I wanted with all the bells and whistles. Already got my running boards installed on my new truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

repeat customer

Recall repair completed in less than estimated time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No