Reviews
buyer
Our sales person was willing to negotiate and he made us feel comfortable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The greatest experience
Steve P is honestly the best sales person I have ever dealt with, and Kim did everything she could to get us in and out!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Blake Young
What a great company! I was very impressed. Ill always buy from this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service center!
I was in and out within 30 minutes for my oil change appointment! Great service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Auto Dealer
It was really great to buy a Challenger from Hayes. The guys were patient, showed me everything, no sales pressure or gimmicks. It was a super experience. Everyone needs to stop at Hayes before they buy somewhere else. PS test drive the Challenger. Tracy F
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mr Jack Haas
Ron, was outstanding and very easy to work with. Ron was very patient with us went over every detail to make sure we understood the process. When first entering the dealership I was greeted by a new employee whom was in training I asked (Lorenzo) if the dealership had any Shaker Dodge Challenger in stock he replied he was unsure and asked a fellow associate. That sales associate replied and I quote ( we sell Jeeps and Trucks, this is truck country) continued to walk by me and into the dealership never offering any more info. At that response I turned around and headed back to my truck. Had Ron not stopped me and invited me in and proceeded to get more information I would have left never planning on returning . As it turns out Ron was able to find what we where looking for and not only sold us the Challenger but also sold our trade in to our son. Kevin was also very professional and more then fair with the deal he gave both my son and I. Thank You Jack Haas
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We bought our car (in and out in about an hour) and Kenny...
We bought our car (in and out in about an hour) and Kenny was great! Check engine light Cameron the next day so I made an appointment and they had it fixed in roughly an hour. Great service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
I made a appointment and out of there in less than an hour
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Outstanding service manager
Couple issues prevented excellent rating on completion of repairs. However repairs were completed after second attempt. The real story of this service event was the professional manner in which the service mgr Shane handled a difficult situation and very unhappy customer. He maintained complete professionalism while working through explanation of why repairs were not completed initially and what steps were taken to resolve the issues. Top rated customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
diagnostics and parts ordered.
Repair to be next week. please acknowledge Antonio for exceptional people skills. Good young man.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase