Hayes Chrysler Dodge Jeep RAM - Baldwin

the best I have ever had with a dealership and I have bought many vehicles

Had an exhaust issue on my 2014 Ram. Went by the dealership and spoke with Chris and Shane. Chris found it could possibly be covered under warranty. Asked my best time to drop it off and scheduled. I dropped the truck off just before 8am. Shane called around 10 to give me an update and to assure me it was covered under warranty. Called again around 1pm and told me it was ready. There was also a female in the service area that was very nice, sorry I cant remember her name. I think the best part of their customer service is that they did all they could to satisfy me and keep me informed, but did not do their best to try and upsell or tell me I needed this and that and my wipers need replacing blah blah blah. Very helpful, very timely. Thanks so much, Thomas.

The service department did a fantastic job on my Jeep!

Ron was excellent. Helped us out and got us into a new car. I will definitely be returning in the future.

Kim & her Jeep team are personable, professional, & prompt. They do believe in customer service & keep you informed & updated on the status of your vehicle. They go above & beyond!!! Highly recommend!!

I would recommend Hayes Dealership to purchase a new/used vehicle. Service department got us in and out in a timely manner.

Over all service was fast and completed on time.They provided transportation while they worked on my car. complete service department was a pleasure to work with.

Always fast and friendly, a great place for service and sales!

Jacob H. was very easy to work with and went above and beyond to locate the car that I wanted. I saw the Nissan Maxima on the internet and Jacob had to drive to another dealership and bring it to Baldwin location.

Kimberly was extremely helpful and super nice! I had some strange issues with my Jeep and got to the dealership pretty close to closing time and Kimberly got me in a vehicle and handle everything with a high level of professionalism.