Reviews
I must say I was two seconds away from telling my wife
I must say I was two seconds away from telling my wife that we weren’t going to this dealership, due to the fact that it was two hours away from our home. Boy am I glad that I listened to my wife! Our salesman was Tristan and if I could give him a million stars, I would. He took care of us and got us a great deal on a vehicle that was practically brand new. He made us feel at home and we are all smiles. If you’re looking for a vehicle, please go see Tristan. You won’t regret it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have to say I was very happy with Tristan.
I have to say I was very happy with Tristan.Last Saturday I stopped at Rt 15 Used Car Center in Wharton NJ.At first I wasn't sure what to expect.I had 2 other appointments at 2 other dealerships later in the day.Tristan came outside and greeted me and said welcome to Rt 15 Used Car Center.He asked me how he can help. I Told him I had an older Ford vehicle with a lot of miles.I told Tristan I was sure I wouldn't get much for it.He smiled and assured me he and his dealership he worked for was very transparent. He said to give him the opportunity to appraise and he would work very hard to get me the best price for my trade. I had stopped there because I was originally interested in a Jeep Renegade. Him and I spoke. He told me he had another Jeep that was much better in price and would have all the features I was looking for.He showed me the car fax and also allowed mr contest drive it.I am also a Veteran.Before we even spoke about Jeeps he thanked me for my service. He said his mom was in the Army years ago.He was very honest and caring.He truly took the time to work out all the numbers and showed me everything. I was very impressed. I Told my wife about him and brought her to meet him today. I am very happy with my new Jeep and how I was treated.I will be telling my fellow friends and veterans and friends and family to go see Tristan Chang at Rt 15 Used Car Center.He is trust worthy and great.I will definitely go back there to buy from him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks to Tristan Chang I’m starting off the year fresh
Thanks to Tristan Chang I’m starting off the year fresh with brand new wheels! Thanks for the excellent customer service!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I went in, and bam, bought a car without hassle or issue.
I went in, and bam, bought a car without hassle or issue. I was able to get what I want, the team made it happen TRISTAN thank you for a great B-day!!!!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was in the market for a newer Truck.
I was in the market for a newer Truck.I had a Older Ram 1500.I submitted information asking for some information on some newer Rams.I received an email from Tristan. He was very professional and also called me.He worked very hard to find me a newer Ram 1500 In Stingray Yellow I wanted.He worked hard to keep me within my budget and was also able to get me a great price for my trade in.He was honest and plays absolutely no games.He has changed the way I look at a dealership. He genuinely cares about his customers!!When you're in the market for a vehicle go to Rt 15 Used Car Center in Wharton NJ!!Ask for Tristan Chang by name!!I guarantee you will be very happy.I will get my next car from him for sure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tristan, It was truly a pleasure dealing with you,
Tristan, It was truly a pleasure dealing with you, and we are pleased with our car-buying experience. You did a great job. We will be happy to recommend you to friends in the future. Since we worked together face-to-face, and did not purchase virtually, so I cannot comment on the blank areas below. Please also thank your manager for his assistance while you were away. We would be happy if you share these comments with him. Thank you again for a great experience! Gail and Bill Kimm
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
First of all I can’t possibly say enough to describe
First of all I can’t possibly say enough to describe “Tristan”!!!!! But I’m going to say I honestly have never met a more truly sincere, goes above and way beyond in every way, not just helping you find and purchase you’re perfect vehicle, but as a truly good human being who really does care about you as a person, in this world that is very rare to find!!! He honestly cares about people and although he most certainly has a life of his own was always taking time out to make sure I knew he cared!! He is literally was what I know consider a true friend and would always just check in on me because I was in a really tough place and thought I would never be able to get into a car? At least not for a while, I don’t remember throughout our journey together when Tristan didn’t call or text me just to let me that he was working hard for me and even to make sure I was ok!!!! It was an emotional thing for me and Tristan knew because he cared enough to want to know about me, so I gave him a little of my story and literally broke down emotionally more than once😭! He was selfless and caring and really cared about me!!! Not just selling me a car, but me as a person and made it his mission to make sure he made my dreams come true!!!!!! I have made a true friend and I can honestly say he is one of a kind, and I am so grateful that I decided to go to Dover dodge when I did and I had read raving reviews about “ This Super Hero !!!! I’ll wrap up by saying Tristan is a super hero and one of what I consider very rare in this world today, caring, kind,compassionate, goes above and beyond without hesitation!! He put me first and I can say I don’t have anyone even in my close personal life who does that!!!! You have changed my life Tristan and I am eternally grateful! I am so glad I met you!!! So anyone needing a hero and an awesome vehicle & awesome experience Buying a vehicle, GO SEE NEW FRIEND TRISTAN CHANG!!! You will be so happy you did! Thank you Tristan!❤️🙏 Elisha
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much!!Especially TRISTAN CHSNG!!! YOU ARE MY GERO!!!
I just paid Route 15 Used Cars dealership a visit and
I just paid Route 15 Used Cars dealership a visit and they literally took care for everything else. Steve is a very decent and persuasive representative. I went in and got out with my Cherokee which was a very pleasant experience. Tristan and Gusto were so friendly and warm welcoming as well. I wish I have 10 stars to give to each one of them.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great selection at this dealership and a great staff that
Great selection at this dealership and a great staff that will make you feel welcome! Tristan sold me my first truck and made the buying process painless. Recommend looking here for used car shopping!
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had a really good experience with Tristan.
I had a really good experience with Tristan. He is professional and helpful.He was able to get me a great deal on a Jeep Cherokee Altitude I was looking to purchase.He works extremely hard and is very honest.He doesn't play any games and he is very transparent.He goes and makes the process really smooth. I recommend this place, great service. I recommend this place, great service.Ask for Tristan.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car