Reviews
Quick Service on Recall Issue
Dealer performed recall service on 2015 Encore, as well as an oil change. Service was performed quickly and as requested.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your response! Our greatest goal is for all our customers to feel that way when they drive away. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!
Great Service Department!
As usual the Ford Service Department at Garber did an outstanding job servicing my F-150 and taking care of the brake recall for me this time too. Friendly check in staff, competent and professional! Had an appointment and everything went off without a hitch. This time I just dropped it off since the brake check and fix would take a while, but most times I stay and wait in their comfortable waiting area - pool table and coffee there if needed! I got my truck back on time, ready to go - and washed and vacuumed for me too! Love this place! Love the service! Love the people!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
G.l, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It is great to hear our Staff took such great care of you! We hope to see you here again!
Garber Ford
Warranty Service was first rate. .......................................
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're happy to hear that you were pleased with the service you received here at Garber Chevrolet Buick GMC Truck, William! We hope to see you again soon!
New F-150 4X4
This was the first new vehicle I have ever had and could not be happier. Staff was very helpful and showed me numerous trucks until I found one I liked and was happy with. Easiest car buying process I have ever had in 35 years of dealing with car sales.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tony, congratulations on your new vehicle. It's great to hear that you found our staff so helpful. Thanks for sharing your experience!
AVOID THIS DEALER!!
My problem was with Garber Automall Dodge. I was at the finance portion of the deal when they began to ask for more money. The sales department and myself agreed on a price and it was changed at the last moment when I was about to pay for the truck. I recommend people to go somewhere else. Your hopes will be raised and then destroyed at the end. The problem was with the sales department and the lack of understanding of their own products. I am also military and have passed the word along to stay away from this place. GO SOMEWHERE ELSE, AVOID GARBER AUTOMALL!!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
David, customer service is one of our number top priorities so we are disappointed to hear we failed to provide you with the quality experience you deserve. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (904) 264-2442 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.
Outstanding Dealership !!
I am a Vice President with the largest real estate company in the area and have a unique understanding and perspective about the sales process. At Garber, I was never made to feel like they were trying to pressure me or use sales tactics to manipulate my decisions. In short, these guys get it. From the salesmen to the sales manager, finance manager and service manager, I was made to feel valuable and important. Garber has earned my loyalty for life.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your response! Our greatest goal is for all our customers to feel that way when they drive away. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!
Great Service Provider
Routine service done well and on time. The full service review and report card is very important and useful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the feedback. It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Happy motoring!
Tmg Buick Service
Outstanding professional service writer Corey McAninch is the best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the feedback. It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Happy motoring!
Garber Service Center
Out of several Ford service centers, Garber was the only one that would even look at the A/C problem.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the feedback, Allen. We strive to provide excellent service to our customers at Garber Chevrolet Buick GMC. Wishing you a great day until the next time we meet.
Quick Service!
Very quick service, dropped off my truck and less than an hour later it was ready to pick up.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the feedback. We strive to provide excellent service to our customers at Garber Chevrolet Buick GMC. Wishing you a great day until the next time we meet.