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Gary Yeomans Ford

(2,049 reviews)
Visit Gary Yeomans Ford
Sales hours: 8:00am to 7:30pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 8:00am–7:30pm 7:00am–5:00pm
Tuesday 8:00am–7:30pm 7:00am–5:00pm
Wednesday 8:00am–7:30pm 7:00am–5:00pm
Thursday 8:00am–7:30pm 7:00am–5:00pm
Friday 8:00am–7:30pm 7:00am–5:00pm
Saturday 8:00am–7:00pm 8:00am–12:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 5 awards
2024 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 219-3669 (877) 219-3669
Used (877) 279-1192 (877) 279-1192
Service (386) 868-4263 (386) 868-4263

Reviews

(2,049 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gary Yeomans Ford from DealerRater.

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Called before to get price of part.

Called before to get price of part. Part was 170.00 they charged me 432 for part and same for labor. 3 bolt hold part on the air ram. Final bill 1200 bucks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi David, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (386) 310-2342 at your earliest convenience to discuss how we can turn this experience into a positive one.

I went in with a slow leak in my tire.

I went in with a slow leak in my tire. After the mechanic in Quick Lane saying he couldn?t find anything and 4 hours later, they changed the valve stem. I went home, next morning, low pressure again. Within 90 seconds of me spraying soapy water on the tire, I found the issue. My service advisor Charlotte is wonderful and got me in with no issues, however the kids in quick lane either need to be better trained , or vetted properly at hiring.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Katelyn, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (386) 310-2342 to share more details about your visit so we can make things right.

Always a pleasure.

Always a pleasure. Treated like family! I?ve purchased many cars from this dealership and they always aim to please!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Linda, Thanks for sharing your thoughts about your experience with Gary Yeomans Ford. We appreciate your business and hope to see you again soon! Sincerely, Jeromie Allan General Manager

Thank you Melissa for all your great help.

Thank you Melissa for all your great help. Mix up with my appointment but Melissa took care of getting my car fixed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Cheryl, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Melissa met your expectations. Thank you for choosing Gary Yeomans Ford, we look forward to having you as a valued customer for many years to come! Sincerely, Jeromie Allan General Manager

I have always had a great experience at Gary Yeoman's

I have always had a great experience at Gary Yeoman's Ford from buying vehicles to have services, like oil change, tires.. Professional, polite and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Debra! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Yeomans Ford. Sincerely, Jeromie Allan General Manager

I had a bad experience before with oil change, but they

I had a bad experience before with oil change, but they called me and they corrected the whole thing and gave me a free oil change and they did a wonderful job this time. I have no complaints I will return.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Wanda! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Yeomans Ford. Sincerely, Jeromie Allan General Manager

All three persons we dealt with were great.

All three persons we dealt with were great. Service oriented and cared for us the customers John F Brian F and JP. Went above and beyond. Always return with our vehicle needs and never disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Vicky, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Yeomans Ford. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jeromie Allan General Manager

Was helped as soon as I arrived.

Was helped as soon as I arrived. My truck was done in a timely manner. Very polite and professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Steve, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gary Yeomans Ford, we look forward to having you as a valued customer for many years to come! Sincerely, Jeromie Allan General Manager

John and his team absolutely awesome!

John and his team absolutely awesome! Professional, fast, best deal around. I will buy all my future cars from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Rick! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you again for choosing Gary Yeomans Ford. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jeromie Allan General Manager

I was having pinstripes put on my mustang, I waited 5 and

I was having pinstripes put on my mustang, I waited 5 and a half hours for a 2 hour job, was told it was almost done, then they finally told me it was not finished and the person working on my car screwed up the stripes. Had to reorder the stripes and my car was finally picked up and stripes were put on correctly. They then texted me saying it was finished and would contact me shortly on when it would be dropped off, after over 2 and a half hours of waiting, I contacted my salesman Kris (who is awesome) and he got me the information I needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Thomas, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (386) 310-2342 to share more details about your visit so we can make things right.