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(689 reviews)

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I was very pleased with the service and welcome I

I was very pleased with the service and welcome I received. My questions and concerns were answered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Stykemain Buick GMC. Team Stykemain

You always does a great job at servicing our car (we've

You always does a great job at servicing our car (we've purchased our last 2 cars at your dealership. This appointment was to repair our brakes. I inspected the rotors prior to the service, and in my opinion they appeared to be ok, or at the least need turning, but all 4 were replaced, for a invoice totaling over $900. Even with the total rotor replacement, the invoice amount seems high. Question: do you ever turn rotors??? Ron Bahler

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ron, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Stykemain Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Team Stykemain

Jeremiah is always friendly and welcoming whenever I come

Jeremiah is always friendly and welcoming whenever I come in. The staff is helpful when I may have questions as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Stykemain Buick GMC. Your feedback and rating mean a lot to us. We're glad Jeremiah was able to help, and we hope to see you again! Team Stykemain

they misdiagnosed the severe mechanical issues with my

they misdiagnosed the severe mechanical issues with my truck and it cost me thousands of dollars and they were not willing to work with me at all. they even charged me $115 to pay over the phone snd didn't bother telling me that there was a surcharge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joe Stykemain

Fast, delivered as promised.

Fast, delivered as promised. Love the text communications. They are very easy to work with and easy to schedule any service needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Stykemain Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Team Stykemain

Jeremiah is fantastic!

Jeremiah is fantastic! He's always in a wonderful mood and is very personable. The salesmen that I know are always friendly & speak when I'm there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Lynda, We are very happy to hear Jeremiah provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Team Stykemain

The knowledge and professionalism of the service

The knowledge and professionalism of the service department and of Stykemain Buick GMC Is Outstanding!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Stykemain Buick GMC. Jeremiah and our team appreciate your business and hope to see you again soon! Team Stykemain

Jeremiah was very helpful and explained everything well.

Jeremiah was very helpful and explained everything well. Service was completed in a timely manner and everything was taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Stykemain Buick GMC. Team Stykemain

Very quick service and everyone was very professional and

Very quick service and everyone was very professional and nice. Thank you for the great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out, Steph. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Stykemain Buick GMC! Team Stykemain

All seems to have been done well and timely.

All seems to have been done well and timely. Only problem was when returned to my home I requested key fob be locked in car as I was gone and the car was not locked.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Team Stykemain