Reviews
Very nice people, i enjoyed working out a deal with them,
Very nice people, i enjoyed working out a deal with them, hard to compete with estle chevrolet though, very great to have made a deal though
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Team Stykemain
Employees just kinda going through the motions.
Employees just kinda going through the motions. They only care about one thing and it’s not the customers really. I set things up with Jordan white then never even got to deal with him another worker did everything
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Team Stykemain
Our family Purchased a Buick Enclave from Stykemain Buick
Our family Purchased a Buick Enclave from Stykemain Buick GMC in defiance, Ohio. We received excellent service in every area and couldn't have asked for better support. While navigating the process, each department personnel was professional, helpful, friendly and committed in seeing we were well taken care of. So refreshing to have such a positive experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Team Stykemain
Our experience started off good during test drive.
Our experience started off good during test drive. We did mention that there was no heat and that we wanted the exhaust looked at because it didn’t sound normal. The salesman noted and said he would have service techs look into it. Which is fine. He then went on to say that if we put money down that it would hold the truck for us and that if for any reason we would be receiving it back or put towards the truck. He reassured us that, after us asking to be sure. We called to see if they found anything out about the heat and exhaust because we never heard back until after us calling daily. Poor customer service. After that we decided to go somewhere else, and told we can’t get our money back now because we did sign the paper even tho the salesman said “ you would get it back “ we are out of a lot of money for absolutely nothing, but if we come back to buy a car they will put it towards that. Makes no sense, just more money for them. Would not recommend this dealership to anyone.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for providing this feedback, Madison, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joe Stykemain
They were very courteous and friendly to me.
They were very courteous and friendly to me. When I needed service they were very accommodating to the time that I had off and were able to take care of my vehicle at that time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Stykemain Buick GMC. We appreciate your business and hope to see you again soon! Team Stykemain
Great experience at stykemain Buick GMC.
Great experience at stykemain Buick GMC. You will be my first choice for service from now on.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Stykemain Buick GMC, Jake, we look forward to having you as one of our valued customers for many more years to come! Team Stykemain
All and all good Repairs were quickly resolved and
All and all good Repairs were quickly resolved and service writer was prompt . Any questions were quickly answered and Any problems were quickly resolved
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us, Matt. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Team Stykemain
I was treated with friendly and helpful professional
I was treated with friendly and helpful professional service. Took the time to make sure every thing was explained completely.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Team Stykemain
Great service.
Great service. Jeremiah is always friendly and helpful. I always come here for my car service, I get helpful reminders when it's due and they work with me to find a time that works best for me
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that Jeremiah and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Stykemain Buick GMC! Team Stykemain
Always great treatment, make you feel like family The
Always great treatment, make you feel like family The service is great! They always make sure you know everything that was done and you have no questions
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Stykemain Buick GMC. Team Stykemain