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Columbus Auto Source

(221 reviews)
Visit Columbus Auto Source
Sales hours: 10:00am to 5:00pm
Service hours:
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Sales Service
Monday 10:00am–6:30pm 10:00am–6:30pm
Tuesday 10:00am–6:30pm 10:00am–6:30pm
Wednesday 10:00am–6:30pm 10:00am–6:30pm
Thursday 10:00am–6:30pm 10:00am–6:30pm
Friday 10:00am–6:00pm 10:00am–6:00pm
Saturday 10:00am–5:00pm Closed
Sunday Closed Closed
(614) 384-5087 (614) 384-5087

Reviews

(221 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They allowed my daughter & I to pick the vehicle that...

They allowed my daughter & I to pick the vehicle that worked best for us, with no pressure whatsoever. I would definitely work with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great buying experience. Columbus Auto Source had many...

Great buying experience. Columbus Auto Source had many great cars to choose from and Steve was so helpful and made the process easy and stress free!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

These guys were great! Friendly and pleasant to deal...

These guys were great! Friendly and pleasant to deal with. Fair prices and very satisfied with my purchase. Not pushy sales and Steve and all the rest that I dealt with were great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

First time using this dealership but have known Steve for...

First time using this dealership but have known Steve for many years. Goes above and beyond for his customers. Makes sure you leave happy and satisfied with your purchase. Will be making another purchase in the future with Steve.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you kindly, Lee! We are excited to welcome you to the Columbus Auto Source family, and happy to hear about your great experience with Steve! Please let us know if there is anything we can help you with in the future. Stay safe out there! -Nick C., Marketing Director

If I could rate Steve more then 5 stars he would be up...

If I could rate Steve more then 5 stars he would be up there on one of the best business mans to deal with. Im mentioning Columbus auto sources to even looking for a new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so happy you had such a great experience with Steve! Thank you for the kind words, and we hope you enjoy your new vehicle! Welcome to the CAS family! Nick C., Marketing Director

Came from w.c.h. and steve made sure I had the loan ready...

Came from w.c.h. and steve made sure I had the loan ready and approved with a low down payment. Wonderful guy to work with. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting us, and thank you for making the trek up to see us We! We understand how important your time is, so we always do our very best to make sure your time with us is as efficient and thorough as possible. Welcome to the Columbus Auto Source family! 🤝 Nick C., Marketing Director

Steve was amazing with helping me out with getting a car!...

Steve was amazing with helping me out with getting a car! Made the process easy and stress free definitely will see him again in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

We understand how stressful car buying can be, so we always strive to make it as painless as possible! Thank you for letting us help you. We are excited to see you in the Spark and hope you enjoy it! Never hesitate to contact us if you need anything at all! Welcome to the CAS family! 🙂 Nick C., Marketing Director

Great customer service! Got the truck I wanted for a...

Great customer service! Got the truck I wanted for a decent price. Thanks Steve! I have called Steve several times since buying the truck and he has always responded to my questions. I will recommend Columbus Auto Source to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

We are thrilled to see you in the Tacoma! Thank you for giving us the opportunity to help you get into the truck you wanted. Please contact us if you need anything in the future! We will be more than happy to help! Nick C., Marketing Director

When we test drove the car we bought we noticed it needed...

When we test drove the car we bought we noticed it needed rear breaks & the information center said the headlight bulb was out. We bought the car w/ the written in the agreement that the would take care of those issues. After signing paperwork, it was dark. As we're leaving to take our new car home... BOTH headlights were out. The salesman told me "you'll be fine. You have brights." I live in Knox County... 1 hour drive through 3 counties. I was a nervous wreck driving an unfamiliar vehicle on 71 w/ no low beams. We stopped off at an AutoZone & bought bulbs... $99/ea! When I returned to get the breaks replaced I turned in the receipt & they said they would have a check for me the next week to pick up. I asked if they could mail it as I live an hour away. They agreed. I've since contacted the salesman who replied he thought it was taken care of & would check w/ his boss. My 45 day tags have expired & no reimbursement check yet.... I'll change my review if/when they make it right. OH! And just noticed the rims on the left side of the car are not the same as the ones on the right???

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great buying experience! Knowledgeable, salesperson with...

Great buying experience! Knowledgeable, salesperson with an earnest desire to meet the customer's needs. I was neither pushed nor talked down to. I truly appreciate the authentic interaction. There were several quality, well-priced to select from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you so much! We love hearing our customers' genuine thoughts and feelings about their experience. We are so happy that you enjoyed your time with us, and we are excited to see you in your new truck! Congratulations and welcome to the Columbus Auto Source family! 🤝 Nick C.