Reviews
Great buying experience! Knowledgeable, salesperson with...
Great buying experience! Knowledgeable, salesperson with an earnest desire to meet the customer's needs. I was neither pushed nor talked down to. I truly appreciate the authentic interaction. There were several quality, well-priced to select from.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much! We love hearing our customers' genuine thoughts and feelings about their experience. We are so happy that you enjoyed your time with us, and we are excited to see you in your new truck! Congratulations and welcome to the Columbus Auto Source family! 🤝 Nick C.
When we test drove the car we bought we noticed it needed...
When we test drove the car we bought we noticed it needed rear breaks & the information center said the headlight bulb was out. We bought the car w/ the written in the agreement that the would take care of those issues. After signing paperwork, it was dark. As we're leaving to take our new car home... BOTH headlights were out. The salesman told me "you'll be fine. You have brights." I live in Knox County... 1 hour drive through 3 counties. I was a nervous wreck driving an unfamiliar vehicle on 71 w/ no low beams. We stopped off at an AutoZone & bought bulbs... $99/ea! When I returned to get the breaks replaced I turned in the receipt & they said they would have a check for me the next week to pick up. I asked if they could mail it as I live an hour away. They agreed. I've since contacted the salesman who replied he thought it was taken care of & would check w/ his boss. My 45 day tags have expired & no reimbursement check yet.... I'll change my review if/when they make it right. OH! And just noticed the rims on the left side of the car are not the same as the ones on the right???
- Customer service 4.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Great customer service all the way around! Got the suv I...
Great customer service all the way around! Got the suv I wanted for a decent price. Thanks Steve!! Will recommend Columbus Auto Source to friends and family!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so thrilled to have been able to serve you and get you into the SUV that you wanted! Thank you for the kind words, and we welcome you to the CAS family 🤝 -Nick C., Marketing Director
Steve was amazing.....I was in a difficult position and...
Steve was amazing.....I was in a difficult position and they were able to get me financed in a great new amazing car. THANKS STEVE!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your kind words! Steve is so happy to have been able to help you with your situation. We welcome you to the Columbus Auto Source family! -Nick C.
Dealership was very clean and easy to locate off the...
Dealership was very clean and easy to locate off the highway. Staff was very friendly, This is my third purchase from Steve within two years. He is an awesome salesman and makes sure that he takes care of his customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We pride ourselves in maintaining a clean facility and a strong relationship with our customers! We thank you for entrusting us with your vehicle needs, and want to welcome you to the CAS family! -Nick C., Marketing Director
I have worked with Steve Sloan for many years and he...
I have worked with Steve Sloan for many years and he always delivers! I appreciate his level of customer service and commitment. I highly recommend this place.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I can honestly say that Steve Sloan IS THE MAN!!!! I AM...
I can honestly say that Steve Sloan IS THE MAN!!!! I AM SO GREATFUL FOR EVERYTHING HE DID FOR ME. I LOVE MY NEW CAR AND THE PROCESS WAS MADE PLAIN TO ME. I THANK YOU FROM THE BOTTOM OF MY HEART AND I AM GLAD TO BE APART OF THIS DEARLERSHIP FAMILY.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
First, let me say Forrest is awesome. He listened to my...
First, let me say Forrest is awesome. He listened to my list of non-negotiables and through the dealership management and a top-notch service manager and department, delivered the car I wanted, for the advertised price and a couple of perks! We drove from Akron to Columbus for this Lincoln Navigator and more than glad we did. I suggest look for your must have car at Columbus Auto Source in Columbus, Ohio.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words and trusting our sales team to put you in the vehicle that you wanted! We wish you the best with your new Navigator and hope you and your family stay safe and healthy! Nick C., Marketing Director
Zach was awesome, nice place to buy a car
Zach and Doug were a pleasure to deal with. Quick and seamless process. Had me in and out in less than a couple hours. Best buying experience I’ve ever had by far in my 40 years of purchasing vehicles
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Zach was awesome, he came through with what I needed! He...
Zach was awesome, he came through with what I needed! He went over and beyond, I’m so grateful for him. Thanks again Columbus Auto Source!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
You're very welcome! We are so happy you enjoyed your experience and trusted Zach and Doug with your car buying process! If you need anything in the future, we will be here for you! -Nick C., Marketing Director