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J & M Automotive

(2,398 reviews)
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Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–4:00pm
2020 state dealer award
View 11 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(203) 490-4937 (203) 490-4937

Reviews

(2,398 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of J & M Automotive from DealerRater.

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We purchased a 2018 Subura Forester today and we couldnt

We purchased a 2018 Subura Forester today and we couldnt be happier. Friends recommended J&M and you have exeeded your professionalism, courtesy and customer service. Michael Conlon took care and us and put a lot of effort in finding the right car for use. I highly recommend J&M and will refer our friends and family to J&M. We will be back in the spring to purhase another vehicle and will definitely work with Michael Conlon. From a very satified customer The Birch Family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Reviews Profile & Settings J&M Automotive May 23, 2025 The Birch Family We purchased a 2018 Subura Forester today and we couldnt be happier. Friends recommended J&M and you have exeeded your professionalism, courtesy and customer service. Michael Conlon took care and us and put a lot of effort in finding the right car for use. I highly recommend J&M and will refer our friends and family to J&M. We will be back in the spring to purhase another vehicle and will definitely work with Michael Conlon. From a very satified customer The Birch Family Send Response Rich Grassi Michael Conlon Reason for Visit Sales (Used) Sales Price Transparency Trade-in Experience Purchase Time Recommended Yes Delete ReviewEdit Review U.S. | Canada About Us Careers Contact Us For Dealers Help Center Car Recalls Sitemap Terms of Use Accessibility Statement Community Guidelines Privacy Notice California Privacy Notice Your Privacy Choices Cookie Preferences © 2025 DealerRater.com LLC

Lou was my salesperson and he was super communicative,

Lou was my salesperson and he was super communicative, explaining and re-explaining when he seemed to feel it was needed. No surprises along the way, I was able to test drive the van as much or as long as I wanted, have a mechanic come by to inspect it and they washed it and added a full tank of gas on pickup day. They had done some quality servicing to the vehicle as well before pickup day. Lou mentioned early on that he wasn't paid on a commission basis, which was a good detail for me to know. In the end, all the numbers were the same from the beginning to end, no "uh oh" moments and it was a super fast experience on pickup day - probably the fastest ever for me to get the keys and drive a new (to me) vehicle home. I will look to use them again if possible in the next year or so. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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What a pleasure to deal with salesman manager number one

What a pleasure to deal with salesman manager number one Would definitely buy another car from them in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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It's rare to find spy services like hackerspytech at gm a

It's rare to find spy services like hackerspytech at gm a il c om with such a good heart who's ready to help you out. This dude is a rare gem, I hope it's a miracle that announces a new bypassing path, not the last goodbye to. Thank you for being with me with good skills from my tears until now...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I won’t stop recommending hackerspytech@ gm ail co m for

I won’t stop recommending hackerspytech@ gm ail co m for the great work I had noticed that my husband had been cheating on me but I never for once thought it could be with my best friend cause we talked every day and always together whenever I was not at work and I told her many things about my family not knowing my husband and she takes advantage of my absence whenever I leave for work I tried using different tracking apps but didn’t get what I wanted. But with the help of this hacker, I gained access to my husband’s phone

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Tom was very professional and courteous Felt very

Tom was very professional and courteous Felt very comfortable here and the information that they gave us towards the history of the car was very helpful. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Well I came 31/2 hours to see a car and it’s gone

Well I came 31/2 hours to see a car and it’s gone yesterday I wanted it I was buying it because i recked mine i wanted the same thing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Was a little bumpy at first but Norbert turned it all

Was a little bumpy at first but Norbert turned it all around and we ended up with a great car at a great price. This is the third car we purchased over many years. They all got passed down to the kids.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Bob was great highly recommend the company He went out

Bob was great highly recommend the company He went out of hime way to insure everything went smoothly

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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J&M Automotive Get A+ from finicky buyer!

J&M Automotive Get A+ from finicky buyer! A+ Shopping A+ Fair Priced, Finalized Deal A+ History and Maintenance Reports A+ Paperwork A+ Follow-up Next Level Operations from my option of interest, intro call of the sales rep (Lou Calabrese), communications document transfer, finance and out the door. This dealership has it all. Every 2-3 years I get a car that I want, Albert Arroyo in finance has his department process & procedures down to a T, he is fantastic. The sales floor was exceptionally clean, and everyone was welcoming. Preparing the car, transferring the title, and organizing paperwork was right on the money! I took ferry across the Long Island Sound, Uber and then 20 min to dealership. From the moment I got onsite, it literally took 40 min and out the door. Total turnaround time from Long Island-Conn and back home 5 hrs. Thank you, Lou Calabrese, Albert Arroyo and J&M Automotive Team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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